Customer Service Manager Jobs in Baltimore, MD

Unlock your potential in a dynamic role overseeing GEICO's social media presence. Manage content publishing, ensure compliance, and lead real-time engagement to amplify brand visibility and conversati...

Lead the charge in managing Café operations, ensuring outstanding customer service, effective staff training, and adherence to safety and cleanliness standards across multiple locations...

Oversee the daily operations of diverse Café locations, ensuring customer satisfaction, compliance with sanitation standards, and effective staff management. Engage in cost control, staff training, an...

Engage with clients across a sales territory, develop business plans, and drive revenue growth while ensuring adherence to budgeted objectives and maximizing resource efficiency for optimal results...

Transform incident management processes and lead a team to enhance operational efficiency. Drive AI adoption and ensure seamless communication during high-severity incidents while fostering a culture...

Join a team that's driving growth by managing strategic partnerships and leveraging data insights. This role focuses on consultative selling and enhancing client relationships to ensure successful eng...

Drive success as you manage key government accounts, develop strategic sales initiatives, and enhance customer solutions to elevate business impact across North America...

Unlock sales potential by managing complex government accounts. Develop and execute comprehensive strategies to drive customer satisfaction and foster growth, while collaborating with internal teams t...

Drive financial excellence by modeling business performance and guiding strategy. Collaborate with cross-functional teams to link financials to key business metrics and deliver insights that support L...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Drive effective service delivery coordination by enhancing stakeholder engagement and ensuring quality customer satisfaction through proactive communication and comprehensive management of IT service...

Drive the development of reporting strategies and executive-level performance insights. Oversee program controls and financial coordination, enhancing governance and proactive management through effec...

Take ownership of safety initiatives across our fulfillment network, ensuring compliance and injury prevention. Lead audits and promote a proactive safety culture while working closely with operations...

Lead customer program management initiatives, acting as the bridge between engineering and clients to optimize operations, enhance customer satisfaction, and drive successful project delivery across c...

Grow your career with a senior-level role driving client-centric implementations and service excellence while enhancing operational processes through cross-functional collaboration and strategic partn...

Drive service delivery excellence by coordinating IT initiatives, engaging stakeholders, and managing customer satisfaction to enhance service adoption. Foster collaboration across teams and ensure ti...

Lead the charge in project management by collaborating with stakeholders to deliver comprehensive plans that encompass scope, budget, and timelines while ensuring effective communication and risk mana...

Join us in leading a dynamic service desk team, ensuring operational excellence and customer satisfaction. Your leadership will guide day-to-day activities and foster a service-oriented culture, drivi...

Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...

Advance customer loyalty by managing relationships, analyzing needs, and optimizing processes. Lead onboarding and create strategies for enterprise clients, ensuring high satisfaction and strategic al...

Pioneer your career as a key player driving merchant services sales. Specialize in business development for small companies, cultivating relationships and managing a robust sales pipeline to achieve y...

Drive success by leading HR initiatives that enhance organizational culture, promote inclusivity, and optimize talent development while providing strategic support to associates and managers across fu...

Take ownership of product management for payment solutions, overseeing lifecycle, compliance, and market strategy. Collaborate with cross-functional teams to enhance product performance and drive cust...

Inspire client success by managing relationships, ensuring satisfaction, and fostering collaboration across teams. Engage proactively with clients to understand their needs, drive value, and contribut...

Optimize operations in high-volume e-commerce fulfillment centers by leading teams, validating system capabilities, and establishing efficient workflows to drive scalable and successful launch initiat...