Customer Service Manager Jobs in Baltimore, MD

Strategize and lead global GSI partnerships to drive growth, enhance market presence, and leverage collaborative efforts across sales and services. Influence executive relationships and develop high-p...

Partner with us to enhance the success of strategic accounts through relationship building, training, and proactive account management, ensuring customer satisfaction and product adoption while naviga...

Own the growth and success of client accounts within a fast-paced healthcare SaaS team. Drive customer onboarding, adoption, and renewals by building strong stakeholder relationships and leveraging AI...

Lead IT support operations by managing environments, enhancing security, and developing custom applications to optimize user experience and operational efficiency across multiple departments while ove...

Empower customer success by leading a dynamic team to drive adoption and revenue growth, enhance customer experiences, and optimize renewal processes while collaborating across the organization to mee...

Drive online growth by optimizing digital strategies, leading teams, and enhancing eCommerce performance. Collaborate cross-functionally to deliver excellence across omnichannel platforms while managi...

Drive product strategy and vision for SaaS identity security solutions, focusing on endpoint privilege management. Collaborate with cross-functional teams to deliver customer-centric features that enh...

Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...

Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...

Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...

Manage a dynamic portfolio of NIH business applications, overseeing modernization, cloud migration, and AI readiness. Collaborate with multidisciplinary teams to ensure compliance, enhance performance...

Lead the accounting team to ensure accurate financial operations, compliance with GAAP, and effective financial reporting. Drive continuous improvement in processes while supervising staff and managin...

Optimize social media strategies across flagship and vertical accounts to enhance audience engagement and growth. Drive innovative content initiatives, execute impactful campaigns, and collaborate cro...

Pioneer innovative solutions as a trusted advisor in Enterprise Asset Management. Engage with clients to enhance operational performance and ROI through Predictive Analytics while collaborating with c...

Take ownership of customer relationships and drive HVAC service sales. Your expertise will enable you to identify opportunities for service agreements and modernization, ensuring exceptional customer...

Help us drive AI adoption and create strategic partnerships with clients to maximize the potential of our products, ensuring customer success and satisfaction through effective change management and o...

Accelerate progress at a cutting-edge, AI-enabled IT service desk driving federal technology programs. Lead operations, optimize performance metrics, and enhance customer satisfaction while ensuring c...

Shape the future of service operations by leading a cutting-edge IT service desk, driving performance and innovation to enhance customer satisfaction and streamline support in a fast-paced federal env...

Shape the future of our marketing strategy by developing high-impact campaigns and managing agencies. Collaborate closely with leadership and sales teams to boost growth and enhance brand visibility i...

Pioneer operational excellence by managing daily business functions and enhancing productivity through strategic coordination, performance analysis, and resource management. Drive initiatives that fos...

Unlock your potential as a Customer Success Manager, where you’ll cultivate long-term client relationships, drive satisfaction, and provide strategic insights to ensure clients maximize their use of o...

Lead category strategies by collaborating with Sales, Operations, and suppliers. Analyze market trends and performance to optimize cost, quality, and availability while ensuring strong supplier relati...

Help us elevate customer success with your technical expertise and passion for technology. Your role encompasses everything from EDI setups to customer support, ensuring satisfaction as we grow our of...

Contribute to our Corporate Accounting team by overseeing global financial closes, ensuring compliance with U.S. GAAP, and collaborating with cross-functional teams to support our rapidly growing mult...

Transform sales growth strategies by understanding customer needs, managing accounts, and leveraging market insights. Collaborate with internal teams to deliver effective solutions and maximize custom...