Customer Service Manager Jobs in Austin, TX

Shape the future of client experiences by leading product management for core brokerage accounts, enhancing performance, collaboration, and strategic product development for optimal client satisfactio...

Manage and enhance the commission structure, ensuring efficient calculation and administration while collaborating across teams. You will establish scalable processes and mentor staff, aiming for cont...

Drive strategic customer relationships to enhance revenue growth and retention. Develop account plans and targeted solutions that ensure customer satisfaction while identifying new business opportunit...

Champion efficiency in the revenue cycle as you lead a dedicated billing team. Drive performance improvements, oversee compliance, and identify revenue opportunities while cultivating a culture of exc...

Drive strategic customer success by fostering deep relationships and ensuring long-term value for key accounts. As a trusted advisor, you'll leverage data storytelling and domain expertise to enhance...

Transform client data collection through robust project management, ensuring seamless execution, timely delivery, and enhanced client communication. Elevate project success in dynamic environments, dr...

Accelerate progress at the forefront of Professional Services by leading a team dedicated to delivering enterprise CCaaS solutions. Drive quality, standardize methodologies, and engage cross-functiona...

Engage and execute impactful field marketing strategies to elevate company presence at key events and drive sales engagement. Collaborate closely with sales to capture actionable insights and build a...

Pioneer strategic program management by mentoring teams, overseeing project execution, and driving excellence in client relations. Ensure operational efficiency while managing complex programs within...

Transform customer health outcomes by leading complex, multi-site implementations for strategic partnerships. Foster trusted relationships and drive adoption, ensuring measurable success throughout th...

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

Lead the charge in driving profitable sales growth across multiple stores, fostering a high-performing management team, and ensuring exceptional customer experiences while achieving district financial...

Champion excellence in utility-scale transmission line projects by ensuring high-quality installation and safety standards while coordinating with contractors and engineering teams to meet project spe...

Lead high-impact customer engagements through strategic influence and execution. Manage pre-sales, implementation, and adoption while guiding complex decision-making. Elevate solution success across f...

Champion customer success by managing full lifecycle for AEC accounts. Drive onboarding, adoption, and renewals while building strong relationships with key stakeholders. Leverage insights to enhance...

Lead customer engagement initiatives by defining services scope, building relationships, and driving business development. Collaborate with C-level executives to showcase value and meet customer needs...

Join a team that's shaping customer success strategies by leading a skilled group of managers to enhance client retention and growth, while driving cross-functional collaboration and optimizing operat...

Elevate your career by leading cross-functional teams to drive successful product launches. This role emphasizes collaboration, strategic planning, and operational readiness to enhance product offerin...

Drive strategy for a Digital Messaging platform, enhancing communication channels and leveraging data for informed decision-making. Collaborate cross-functionally to optimize client engagement and est...

Strategize and lead global GSI partnerships to drive growth, enhance market presence, and leverage collaborative efforts across sales and services. Influence executive relationships and develop high-p...

Partner with us to enhance the success of strategic accounts through relationship building, training, and proactive account management, ensuring customer satisfaction and product adoption while naviga...

Own the growth and success of client accounts within a fast-paced healthcare SaaS team. Drive customer onboarding, adoption, and renewals by building strong stakeholder relationships and leveraging AI...

Empower customer success by leading a dynamic team to drive adoption and revenue growth, enhance customer experiences, and optimize renewal processes while collaborating across the organization to mee...

Accelerate progress at our organization by leading a team dedicated to operational excellence and customer satisfaction across multiple locations. Develop your career while driving sales and fostering...

Drive product strategy and vision for SaaS identity security solutions, focusing on endpoint privilege management. Collaborate with cross-functional teams to deliver customer-centric features that enh...