Customer Service Manager Jobs in Apex, NC

Shape customer engagement strategies by overseeing Martech initiatives that enhance CRM capabilities, optimize user journeys, and drive cross-team collaboration to deliver data-driven insights for an...

Join a team that's driving excellence in Master Data Management. In this role, you'll collaborate across departments to enhance data quality, support governance practices, and lead operational improve...

Lead diverse client service programs managing relationships and ensuring customer satisfaction while driving operational excellence and retention across multiple accounts in a dynamic, global environm...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Lead the charge in developing a high-performing SDR team focused on outbound prospecting. Drive accountability, enhance cold-calling techniques, and ensure quality pipeline development through strong...

Manage the review of high-risk accounts while fostering relationships with clients. Oversee collections strategies, ensure compliance with regulations, and enhance service quality to safeguard interes...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Champion accurate financial reporting and compliance by overseeing month-end close activities, complex transaction analysis, and team leadership while ensuring GAAP adherence across financial operatio...

Champion the success of Account Managers by providing strategic coaching and mentorship while overseeing team operations, enhancing processes, and driving performance excellence in a dynamic sales env...

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

Accelerate your career as you lead a team of Retail Territory Managers, driving sales and ensuring flawless execution across multiple territories while fostering customer relationships and aligning st...

Empower a high-performing team to enhance supply chain efficiencies, ensuring smooth inventory flow and compliance. Drive innovative practices to exceed operational goals while fostering a culture of...

Transform supply chain operations by managing processes, resolving issues, and enhancing network efficiencies while supervising and developing team members to achieve business goals and exceptional cu...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Optimize dealership operations by leading initiatives that enhance sales performance and improve customer experiences through training, technology support, and collaboration with cross-functional team...

Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...

Lead transformational initiatives in Service Management, modernizing IT service delivery through AI-driven workflows and robust governance. Drive operational excellence and customer experience enhance...

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

Join a team that negotiates and manages contracts with healthcare providers, ensuring compliance and quality while optimizing network performance and driving cost-saving initiatives across operations...

Elevate warehouse operations by managing logistics, overseeing staff, and optimizing inventory processes. Drive efficiency and safety protocols to enhance productivity and improve customer satisfactio...

Engage with clients to ensure operational excellence and success in billing processes. Lead strategic planning for multiple medical billing teams while maintaining performance, building relationships...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Lead the charge in optimizing project management operations while driving team excellence. Collaborate with cross-functional teams, manage financials, and ensure adherence to safety and quality standa...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...