Customer Service Manager Jobs in Albany, NY

Join us in driving growth as you manage a diverse portfolio, enhance client relationships, and implement strategic services to boost hearing aid sales and customer retention across designated territor...

Champion a dynamic Customer Success team to drive retention and expansion across high-value accounts. Utilize strategic planning, operational rigor, and mentorship to ensure optimal customer satisfact...

Champion customer success and retention by leading a team of CSMs focused on high-value accounts. Drive strategic planning, operational excellence, and cross-functional collaboration to maximize custo...

Empower our customer success efforts by leading a high-performance team dedicated to strategic accounts. Drive retention, foster collaboration, and develop value realization strategies that ensure lon...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Champion customer success by driving retention and growth in enterprise accounts. Leverage your SaaS experience to create tailored success plans, enhance customer engagement, and refine renewal proces...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

Transform financial reporting by leading a dedicated accounting team. Oversee the month-end close process, enhance accuracy, and ensure compliance with accounting principles while collaborating with c...

Champion client success by managing long-term network support, ensuring customer satisfaction and effective issue resolution while advocating for client needs and driving internal improvement initiati...

Lead the charge in maximizing sales success across New York and New England by coaching and developing a talented Outside Sales Team, ensuring exceptional customer engagement and operational efficienc...

Drive integrated marketing programs that attract and engage quality agents while enhancing brand visibility. Collaborate with cross-functional teams to create effective campaigns aligned with recruitm...

Advance customer success by driving strategic outcomes and executive engagement. Collaborate with cross-functional teams to enhance platform adoption and influence transformational go-to-market strate...

Execute a transformative role in leading Account Managers to ensure top-tier client service, driving engagement and retention while identifying expansion opportunities for the company's high-value cli...

Lead and innovate enterprise data platforms, managing teams to design, implement, and evolve solutions using cloud technologies and Master Data Management within a dynamic data strategy...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Advance your career by leading comprehensive administrative services for diverse client accounts, delivering exceptional service while collaborating across teams and proactively managing project timel...

Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...

Elevate online retail experiences by strategically managing high-profile ecommerce websites, focusing on customer journeys, conversion optimization, and stakeholder collaboration to drive measurable s...

Develop and execute a comprehensive content strategy that drives engagement and growth across multiple platforms in the consumer financial services sector, ensuring high-quality, optimized content tha...

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...

Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...