Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Lead the charge in fostering strong partnerships and enhancing service execution for channel partners. Collaborate cross-functionally to support customer needs and drive incremental growth in parts an...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$91K - $152K *

Manage financial and operational aspects of field service projects, ensuring cost classification and customer billing while fostering high satisfaction levels. Interface with Finance and Operations to...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Advance customer satisfaction by optimizing the customer journey, driving insights from feedback, and collaborating across teams to enhance the experience and foster long-term loyalty in a dynamic tec...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $200K *

The ideal candidate will oversee daily customer service operations, improve customer satisfaction, develop team performance, and implement strategies that enhance the overall customer experience...

US-AnywhereRemote

3 weeks ago

  •     Information Technology

$119K - $199K *

Shape impactful customer relationships as you lead strategic support for a large aeroderivative gas power fleet, ensuring high-quality service delivery and driving business growth across multiple geog...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $124K *

Empower a field team through leadership and strategic guidance, ensuring optimal program delivery and client satisfaction while driving performance metrics and fostering team development in a dynamic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Drive customer success by managing enterprise accounts, enhancing product adoption, and ensuring value realization. Collaborate cross-functionally to achieve strategic business objectives and nurture...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$136K - $144K *

Unlock your potential by leveraging automotive data to drive client success, provide deep insights, build relationships with OEMs, and support strategic decisions, all while shaping the future of auto...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$103K - $177K *

Elevate dealer engagement through strategic operational leadership. Spearhead onboarding, enhance processes, and optimize data management to ensure consistent, scalable dealer transactions and support...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Manage the front-office digital application domain, overseeing e-commerce and customer platforms. Ensure successful execution by prioritizing projects, aligning strategies, and enhancing customer expe...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Drive strategic client success by managing multi-million-dollar portfolios, mentoring teams, and expanding client engagement while ensuring seamless delivery and aligning business goals with exception...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $110K *

Drive operational excellence across retail partnerships while enhancing sales performance. Lead data-driven strategies, cultivate relationships, and implement improvements in a self-directed role focu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$84K - $105K *

Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $118K *

Champion customer success operations by optimizing team workflows, driving satisfaction, and fostering cross-departmental collaboration to enhance strategies and outcomes for customer growth and reten...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$126K - $202K *

Transform customer experience by leveraging AI to build a real-time customer insights platform. Drive data-driven decision-making and optimize customer journeys through effective program management an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $90K *

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Lead strategic partnerships with cruise lines, driving growth through expert relationship management, joint planning, and innovative solutions tailored to unique operational models in a dynamic, custo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$70K - $95K *

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Unlock customer success by managing enterprise relationships, driving product adoption, and ensuring alignment with key business objectives. This role focuses on proactive communication and strategic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $210K *

Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$76K - $114K *

Champion growth by driving OnStar activation efforts across dealerships. Collaborate with management teams and provide training to enhance sales performance and customer engagement in both new and use...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K *

Empower the Revenue Management team to boost growth through strategic pricing and promotional initiatives. Utilize analytics for trade optimization, collaborating across Sales and Marketing to identif...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.