Customer Service Manager Jobs in Boston, MA

Join a dynamic team as a Customer Service Manager, overseeing operational excellence and financial goals while fostering a culture of diversity and community engagement in the retail grocery sector...

Drive operational excellence and customer engagement in retail grocery, leading diverse teams to achieve sales goals, enhance service quality, and foster community relationships while ensuring complia...

Join a dynamic team to oversee customer service operations, enhance performance, and foster a positive community impact. Drive profitability while leading talent development and ensuring excellence in...

Champion the success of our customer service team as a Call Center Manager, driving operational excellence and team development in a fast-paced environment focused on improving customer satisfaction a...

Lead exceptional client service by effectively communicating and resolving inquiries. Play a key role in operations support and administrative functions, while enhancing team performance and nurturing...

Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...

Lead the charge in enhancing customer care operations, focusing on building a high-performing team that delivers unparalleled service. Drive process improvements, set strategic goals, and foster profe...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Shape and enhance customer service operations by leading strategic initiatives, optimizing efficiency, and driving a culture of customer-centricity, while managing budgets to support corporate profit...

Discover a leadership opportunity in customer service management, driving operational excellence and strategic initiatives across diverse medical service environments while collaborating with multiple...

Unlock your potential by leveraging your expertise in customer support and technology. Drive transformative solutions for clients through strategic guidance, leadership, and innovative thinking to enh...

Lead the charge in enhancing customer experience by managing call center operations, addressing complex issues, and optimizing service delivery across multiple disciplines to drive performance while v...

Champion client success in the manufacturing sector by guiding teams, optimizing campaigns, and nurturing key relationships to exceed client expectations and drive results in a dynamic environment...

Manage homeowner service requests by triaging warranty issues and ensuring customer satisfaction. Lead root-cause analysis and coordinate service work with vendors to resolve concerns efficiently whil...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Shape the future of customer relationships by leading the full lifecycle, from onboarding to renewal, while driving measurable success for clients. You'll cultivate partnerships, advocate for customer...

Champion customer success by leading the full lifecycle from onboarding to renewal. Engage stakeholders, deliver strategic insights, and enhance relationships to drive advocacy and measurable outcomes...

Lead a dynamic team of Mobile Technicians to enhance efficiency, drive growth, and ensure high safety standards while meeting customer needs in a fast-paced environment. Foster collaboration and conti...

Take ownership of a dynamic team of Mobile Technicians, driving productivity and growth while ensuring safety and efficiency in fleet maintenance operations across the designated region...

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Lead the charge in optimizing Customer Service operations across multiple locations. Drive performance and strategy while ensuring a seamless, high-quality experience for customers through effective t...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...