Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$108K - $130K *

Champion operational resilience across North America, guiding teams to meet policies and standards while advising leaders on risks. Lead crisis response efforts and enhance recovery strategies to ensu...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in modernizing and supporting organization-wide IT systems, ensuring optimal performance and security. Collaborate with teams to troubleshoot issues, provide technical expertise, and e...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$81K *

Advance customer success by managing service delivery and enhancing client relationships. Collaborate with teams to drive revenue growth and ensure high-quality service experiences, while advocating f...

Calgary, ABIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $100K *

Drive impactful revenue operations by managing systems, data, and territory planning. Collaborate cross-functionally to enhance sales performance and ensure data integrity, contributing to strategic g...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Join a team that's driving revenue growth through data-driven insights and operational excellence. Collaborate with cross-functional leaders to enhance systems, optimize territory planning, and ensure...

New York, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive client success by enhancing adoption and outcomes across healthcare platforms. Build strong relationships, analyze performance data, and advocate for clients to ensure satisfaction and growth in...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Engage with clients to manage complex insurance accounts, ensuring exceptional service and support. Collaborate with industry experts to deliver innovative solutions and maintain strong relationships...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Empower clients by managing complex insurance accounts, ensuring exceptional service and support. Collaborate with industry experts to deliver innovative solutions and maintain strong relationships wi...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to delivering exceptional client service in insurance. As an Account Manager, you'll manage complex accounts, foster relationships, and provide innovative solutions to mee...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$133K - $186K *

Drive the strategy and optimization of financial product operations, ensuring scalable and compliant solutions for multifamily and single-family housing. Lead a team to enhance product capabilities an...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$133K - $186K *

Elevate your career by leading financial product operations, driving strategy and optimization for multifamily and single-family housing. Collaborate with cross-functional teams to enhance product per...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Shape success by managing client accounts, exceeding sales targets, and leveraging data insights. Collaborate across teams to drive adoption of solutions and implement strategies that enhance partners...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Analyze client accounts to create strategic sales plans, leveraging data and automation to exceed targets and enhance satisfaction. Collaborate cross-functionally to drive the adoption of innovative s...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$111K - $125K *

Empower clients to achieve measurable business outcomes through strategic advisory and relationship management. Drive adoption, retention, and growth by aligning technology solutions with client objec...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$111K - $125K *

Transform client relationships by driving measurable business outcomes through strategic advisory and proactive success management. Collaborate with teams to ensure technology adoption, value realizat...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Empower cross-functional teams by translating business needs into actionable technology solutions. Drive project management and process optimization initiatives while collaborating with stakeholders t...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$97K - $188K *

Drive complex partner enablement programs, translating insights into actionable strategies. Collaborate cross-functionally to enhance partner experiences, mitigate risks, and ensure successful adoptio...

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by transforming Canadian brokerage operations into scalable, automated workflows. Collaborate with cross-functional teams to enhance efficiency, compliance, and client servicing while...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead innovative product development initiatives, driving the full product life cycle from conception to launch, while ensuring alignment with customer needs and market demands...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's focused on enhancing client delivery and relationship growth. Drive data-driven strategies and cross-functional collaboration to optimize post-sale operations, ensuring exceptional...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $175K *

Lead operational excellence across regions by managing teams, implementing strategies, and driving financial performance while fostering a culture of growth and compliance in a dynamic insurance envir...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $175K *

Elevate operations by leading strategic initiatives, managing budgets, and developing teams to enhance performance and customer service in a dynamic insurance environment...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $175K *

Empower operational excellence by leading insurance management activities across regions. Drive strategic initiatives, manage budgets, and foster team development to enhance productivity and customer...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $175K *

Shape the future of operations by leading strategic initiatives, managing budgets, and developing talent within a dynamic team. Drive performance and enhance customer service in a hybrid role focused...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $175K *

Elevate your career by leading operations in a dynamic environment. Drive strategic initiatives, manage budgets, and foster team development while ensuring compliance and enhancing customer service ac...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.