Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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1
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$86K - $115K *

Transform complex challenges into structured solutions by leading cross-functional initiatives. Collaborate with diverse teams to enhance project delivery, drive process improvements, and ensure align...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Join a team that's dedicated to enhancing employee benefits through expert administration, compliance, and continuous improvement. Collaborate with HR, Payroll, and external partners to ensure excepti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Drive customer engagement as a CRM Lifecycle Manager, shaping personalized messaging across channels. Own the campaign calendar, collaborate with teams, and analyze performance to enhance customer jou...

New York City, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's leading Cyber Security Operations, protecting vital information assets and systems. Drive strategic initiatives, manage a skilled team, and enhance security governance while collabo...

CanadaRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$92K - $115K *

Drive successful client implementations by managing projects from inception to deployment. Collaborate cross-functionally to ensure timely, on-budget delivery while interfacing with stakeholders and v...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the Washington operations center to drive revenue growth, optimize staffing, and enhance client relations. Ensure high-quality service delivery while managing performance metrics and overseeing o...

Seattle, WARemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $157K *

Drive the vision and strategy for Sales and Service GTM systems, leading cross-functional initiatives and optimizing Salesforce technologies to enhance operational efficiency and modernize legacy syst...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $110K *

Champion client success by leading complex implementations, managing risks, and ensuring operational readiness. Collaborate with executive stakeholders to deliver projects on time while maintaining hi...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$94K - $130K *

Join a team that's driving security outcomes in DevSecOps Engineering. You'll prioritize the backlog, define features, and collaborate with stakeholders to enhance developer experience while managing...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$97K - $126K *

Transform marketing strategies by connecting buyer needs with sales execution. Lead integrated campaigns, enhance customer engagement, and drive growth through innovative go-to-market planning and col...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Pioneer AI solutions in insurance and retirement by leading presales engagements, architecting tailored demos, and driving strategic initiatives. Collaborate with cross-functional teams to deliver imp...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$91K - $163K *

Elevate customer experiences by developing and optimizing consumer journeys within a dynamic marketing organization, leveraging technical expertise and project management skills to drive innovative so...

Minnetonka, MNRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Transform partner engagement by managing communications, analyzing data, and executing programs that enhance relationships and performance. Drive workshops and events while ensuring a high-quality par...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$133K - $200K *

Optimize global commercialization strategies for remote monitoring and analytics, driving adoption across healthcare systems. Lead cross-functional teams to craft tailored marketing approaches that en...

Lafayette, CORemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $185K *

Transform project delivery by managing IT initiatives for California agencies. Collaborate with state staff to ensure timely, budget-compliant outcomes while leveraging Agile methodologies and large s...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $141K *

Join us to enhance Business Continuity Management systems through innovative solutions, ensuring compliance and effective automation. Collaborate with teams to optimize processes and provide technical...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Champion product positioning and go-to-market strategies, ensuring alignment between product and sales teams. Drive messaging and enablement for corporate internal audit solutions in a fast-paced envi...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Transform lender relationships by managing program performance, onboarding, and communication. Collaborate with leadership to identify trends and opportunities, ensuring clarity and efficiency in fina...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$202K - $343K *

Lead the product strategy for a comprehensive fraud and financial crimes portfolio. Drive innovation and collaboration across teams, ensuring scalable solutions for diverse clients while enhancing pro...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $173K *

Help us drive data excellence by leading complex business information management initiatives. Collaborate with stakeholders to enhance data governance and analytics, ensuring compliance and strategic...

Charlotte, NCRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $170K *

Champion the growth of Audit Manager by driving sales in the healthcare sector. Leverage your expertise in medical billing and coding to engage revenue cycle leaders, manage the sales pipeline, and de...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $115K *

Shape the future of client onboarding by leading implementation processes, ensuring satisfaction, and driving best practices in a dynamic environment. Collaborate with teams to enhance client experien...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $190K *

Empower a dedicated care management team to enhance behavioral health outcomes. Oversee care coordination, manage escalations, and ensure compliance while fostering a collaborative environment for opt...

Ohio, USRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive client engagement and revenue growth by becoming a trusted advisor in Revenue Cycle Management. Leverage expertise to retain and expand business while ensuring client satisfaction across a diver...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Empower strategic financial decisions by analyzing investments, market opportunities, and capital allocation. Collaborate with C-suite executives to drive growth and optimize resource allocation while...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.