Application Support Specialists help organizations keep business-critical software reliable, available, and easy to use. They investigate technical issues, support users, monitor application performance, and coordinate with developers, infrastructure teams, and vendors to resolve problems. Explore vetted Application Support Specialist opportunities on Ladders, including professional roles with salaries of $100,000 or more.
Responsibilities vary by employer and application environment, but commonly include diagnosing incidents, troubleshooting software and integrations, managing support requests, documenting solutions, and escalating complex defects. Specialists may also monitor systems, analyze logs and data, assist with releases, and help improve support processes and application reliability.
Employers often seek experience supporting enterprise applications, strong analytical and communication skills, and the ability to prioritize issues by urgency and business impact. Familiarity with ticketing and monitoring tools, SQL, scripting, operating systems, cloud platforms, APIs, or IT service management practices can be valuable. Requirements differ across industries and seniority levels.
Application Support Specialists work across sectors such as financial services, healthcare, technology, retail, and government. With experience, professionals may move into senior support, application administration, systems analysis, site reliability, technical operations, or support management. Browse current listings to compare responsibilities, work arrangements, and compensation.
Ladders features vetted professional job opportunities, including roles paying $100,000 or more. Search Application Support Specialist jobs to discover openings that match your experience and career goals, and review each listing for its specific qualifications and compensation details.
Operational Lead for Production Support
$130K - $260K *
Join a team that's driving operational excellence in production support services. Lead incident management, enhance service performance, and ensure compliance with SLAs while fostering collaboration a...
Reposted yesterday
HCS Apps Systems Analyst - Epic Cheers
$99K *
Empower healthcare access by providing technical support for Epic Cheers Call Management. Enhance user experience through issue resolution, workflow optimization, and the introduction of digital engag...
6 days ago
Senior Application Security Analyst
$140K - $175K *
Elevate D2L's Application Security Program by refining security measures, collaborating with teams, and addressing risks. Utilize your expertise in security assessments and vulnerability management to...
Today
Staff Application & Product Security Engineer
$160K - $180K *
Unlock potential by leading application security initiatives, enhancing product security, and driving secure development practices. Collaborate with engineering teams to establish standards, manage vu...
3 weeks ago
Manager, Applications, Epic Orders
$165K - $264K *
Pioneer cross-functional collaboration to manage IS projects, ensuring successful implementation and support of applications, upgrades, and integrations while overseeing budgets and resources across S...
Yesterday
Integration/Test Automation Engineer (Journeyman)
$100K - $120K *
Drive the development and execution of automated tests for integration and performance, ensuring quality and reliability in software delivery. Collaborate with cross-functional teams to enhance testin...
2 days ago
$65K - $108K *
Unlock potential by providing advanced technical support and engineering expertise to resolve complex production issues. Manage end-to-end case ownership while collaborating with teams to enhance serv...
3 weeks ago
$70K - $116K *
Elevate your career by developing innovative ServiceNow solutions, collaborating with stakeholders to enhance IT service management and optimize performance. Make a difference in a team-focused enviro...
4 weeks ago
Software Engineer II- ECM Specialization
$56K - $114K *
Drive the development and support of innovative ECM solutions in an Agile environment, focusing on workflow automation and integration with enterprise applications. Collaborate with cross-functional t...
Today
Field Application Specialist - Public Safety Operations (Canada)
$72K - $95K *
Contribute to public safety operations as a technical expert, enhancing user experience through UAS product demonstrations, training, and support. Travel extensively to engage clients, ensuring operat...
Reposted 1 week ago
Senior Systems Support Professional
$80K - $95K *
Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...
1 week ago
Senior Strategic Implementation Specialist - Americas
$110K - $130K *
Lead the charge in managing complex implementations for enterprise clients, ensuring a seamless onboarding experience. Collaborate cross-functionally to drive customer success and optimize the use of...
Yesterday
Director, Applications, Lab Systems
$181K - $291K *
Lead the charge in managing the full systems development lifecycle for enterprise applications, ensuring data quality and integrity while evolving best practices across healthcare operations and suppo...
Yesterday
Ultrasound Applications Specialist
$90K - $110K *
Unlock potential by providing clinical support for Ultrasound Enhancing Agents in Echocardiography. Collaborate cross-functionally and deliver impactful education to customers while ensuring complianc...
Reposted yesterday
Customer Implementation & Training Specialist (ERP Software) - SDC
$80K - $95K *
Join a dynamic team as a Software Implementation & Training Specialist, guiding customers through ERP adoption. Leverage your expertise in accounting and manufacturing to enhance user training and sup...
Today
$150K - $200K *
Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...
1 week ago
$78K - $156K *
Join a team that's dedicated to enhancing business systems through design, configuration, and support. As a Senior Application Analyst, you'll lead improvements, mentor junior analysts, and ensure sea...
2 weeks ago
$124K - $170K *
Shape innovative cloud-based solutions as a technical leader, driving best practices in software development. Collaborate with cross-functional teams to deliver scalable, reliable systems while managi...
3 weeks ago
SAP Integration Suite - Experienced Consultant
$110K - $130K *
Grow your career with a dynamic role focused on SAP Integration Suite, where you'll lead full software project lifecycles, collaborate with cross-functional teams, and drive successful implementations...
Yesterday
$63K - $105K *
Shape the future of enterprise applications by leveraging your SAP ABAP expertise. Collaborate with cross-functional teams to design, develop, and implement innovative solutions that enhance business...
2 weeks ago
QA Specialist - Service Management Quality (Journeyman)
$80K - $95K *
Join a team that's dedicated to enhancing service quality through rigorous quality assurance and process audits. Collaborate with stakeholders to ensure compliance with ITIL practices and drive contin...
1 week ago
Senior Software Business Analyst
$107K - $147K *
Champion the integration of business needs and technical solutions, driving product delivery through collaboration with stakeholders. Leverage your expertise to translate requirements into actionable...
6 days ago
Epic Application Analyst - Beacon
$80K - $95K *
Drive the design, build, testing, and support of applications, ensuring optimal functionality and user satisfaction while collaborating with interdisciplinary teams to enhance workflows and resolve co...
1 week ago
Applications Programming, Advisor
$86K - $138K *
Contribute to mission success by developing and optimizing web solutions, ETL pipelines, and reporting frameworks. Collaborate with teams to deliver scalable applications in an Agile environment, ensu...
Reposted 3 weeks ago
$95K - $115K *
Unlock your potential by leading innovative healthcare solutions that enhance patient care and operational efficiency. Collaborate with teams to design, implement, and optimize systems, ensuring effec...
2 weeks ago
What does an Application Support Specialist do?
An Application Support Specialist helps maintain business software by troubleshooting incidents, assisting users, monitoring application health, documenting fixes, and coordinating with technical teams to resolve issues.
What skills are useful for Application Support Specialist jobs?
Useful skills include problem-solving, clear communication, incident prioritization, and experience with enterprise applications. Depending on the role, employers may also value SQL, scripting, cloud platforms, APIs, monitoring tools, and IT service management knowledge.
What qualifications do employers typically look for?
Requirements vary. Employers commonly seek relevant application or technical support experience and may prefer a degree, certifications, or familiarity with specific platforms and tools. Check individual listings for exact qualifications.
Where do Application Support Specialists work?
They work in organizations that rely on software, including financial services, healthcare, technology, retail, and government. Roles may support internal business systems, customer-facing applications, or specialized platforms.
Can Application Support Specialist jobs pay $100,000 or more?
Some senior, specialized, or high-responsibility positions may offer salaries of $100,000 or more. Compensation depends on factors such as experience, location, industry, and technical scope; review each job listing for details.
What career paths can follow application support?
Experienced specialists may pursue senior application support, application administration, systems analysis, technical operations, site reliability, or support leadership roles, depending on their interests and skills.