Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.
Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.
An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.
Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.
Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.
Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.
Staff Application Engineer - AI Enablement
$112K - $165K *
Champion data quality by executing data mapping and integration tasks within PLM systems. Collaborate with teams to develop reusable components and ensure adherence to enterprise architecture standard...
4 days ago
Claims Module Senior Business Analyst
$85K - $111K *
Drive the claims module for health care projects, providing domain expertise and analysis. Collaborate with teams to ensure quality processes, meet customer expectations, and assist in implementation...
4 weeks ago
Senior Manager of Commercial Systems (REMOTE)
$110K - $130K *
Inspire the evolution of commercial systems, enhancing integration and automation across platforms like Salesforce and HubSpot. Drive AI adoption to streamline workflows, ensuring data integrity and r...
2 weeks ago
Principal Consultant - AI Infrastructure Services
$188K - $244K *
Shape your career as a Principal Consultant, leading AI infrastructure transformations. Drive strategic initiatives, mentor teams, and deliver executive insights to optimize data center design and enh...
Reposted 6 days ago
Principal Consultant - AI Infrastructure Services
$177K - $229K *
Drive impactful AI transformations by leading strategic consulting initiatives. Collaborate with executives to optimize cloud architecture and deliver value-driven solutions, while mentoring teams and...
Reposted 6 days ago
Principal Consultant - AI Infrastructure Services
$197K - $255K *
Lead the charge in AI transformation by optimizing data center design and accelerating value realization. Serve as a subject-matter expert, guiding strategic implementations and mentoring teams to dri...
Reposted 6 days ago
Principal Consultant - AI Infrastructure Services
$216K - $280K *
Transform AI infrastructure by leading strategic consulting initiatives, guiding executives through architecture and value realization, and mentoring teams to optimize cloud integration and data archi...
Reposted 6 days ago
$150K - $180K *
Accelerate progress at a dynamic engineering team, tackling complex technical challenges while delivering high-quality code. Own architectural decisions and enhance integration across services in a co...
1 week ago
Enterprise Resource Planning (ERP) Technical Manager
$156K - $178K *
Advance the ERP landscape by leading transformation initiatives, optimizing solutions, and managing a skilled technical team to enhance organizational efficiency and support strategic goals. Drive mod...
Reposted 5 days ago
$80K - $95K *
Reimagine payroll processes by building and managing US and international payroll systems. Own compliance, tax filings, and month-end close while collaborating with teams to ensure accuracy and effici...
1 week ago
$91K - $110K *
Elevate employee benefits by designing and managing comprehensive health, welfare, and retirement programs. Collaborate with stakeholders to ensure compliance, optimize costs, and enhance coworker exp...
1 week ago
Digital Support Automation Engineer
$99K - $136K *
Drive enterprise digital support innovation by owning platform strategy, standards, and automation frameworks. Collaborate across functions to translate business needs into scalable solutions, influen...
Reposted 5 days ago
Principal Consultant - AI Infrastructure Services
$188K - $244K *
Transform your career by leading AI infrastructure initiatives, guiding executives through strategic architecture and value realization. Leverage your expertise to optimize data center design and driv...
Reposted 6 days ago
Senior Customer Success Manager
$110K - $130K *
Drive customer engagement and satisfaction by managing the full customer lifecycle, utilizing innovative AI workflows, and collaborating across teams to enhance service delivery and trust in our solut...
Reposted yesterday
AVP, Data Trust and Enablement - Property & Casualty (P&C) Insurance
$224K - $403K *
Join a team that's transforming data governance and quality in Property & Casualty. Lead initiatives that ensure trusted, compliant data across the enterprise, driving strategic decisions and enhancin...
4 weeks ago
Director and Practice Lead, Data Engineering
$150K - $180K *
Drive the vision for a high-impact Data Engineering Practice, leading strategy, P&L, talent, and client engagement to transform enterprise data into strategic assets and AI-ready infrastructure...
Reposted 3 weeks ago
FSP - Project Manager II / Sr. Project Manager - Oncology & Ophthalmology
$140K - $185K *
Lead global project management efforts, ensuring timely delivery and quality standards while fostering client relationships and team collaboration. Drive operational excellence in clinical research, p...
3 weeks ago
$100K - $120K *
Pioneer innovative eDiscovery solutions by managing complex projects, collaborating with legal teams, and mentoring staff. Ensure quality deliverables while exceeding client expectations through exper...
2 weeks ago
$73K - $155K *
Unlock potential by leading change management initiatives in a dynamic Agile environment. Drive strategic improvements, enhance operational efficiency, and ensure system security while collaborating w...
2 days ago
$90K - $110K *
Join a dynamic team to develop and enhance SaaS applications, utilizing Agile methodologies. Collaborate with peers, support customers, and drive innovative solutions while staying updated on technica...
6 days ago
$95K - $115K *
Unlock your potential by leading innovative healthcare solutions that enhance patient care and operational efficiency. Collaborate with teams to design, implement, and optimize systems, ensuring effec...
3 weeks ago
$100K - $120K *
Optimize clinical trial management by overseeing planning, execution, and compliance. Collaborate with cross-functional teams to ensure data integrity and drive innovative treatments while resolving c...
Today
$100K - $120K *
Execute clinical trial management activities, ensuring quality outcomes and compliance. Collaborate with cross-functional teams, manage timelines and budgets, and build strong relationships with stake...
Yesterday
Commercial CRM Business Analyst- Salesforce
$110K - $130K *
Partner with us to drive commercial CRM solutions for pharma, leading requirements gathering and process design. Collaborate with stakeholders to ensure effective system implementation and user adopti...
1 week ago
$125K - $150K *
Empower growth by leading customer acquisition and expansion strategies across self-serve and sales channels. Drive performance metrics, build AI systems, and collaborate with teams to optimize revenu...
Reposted today
What does an Application Support Lead do?
An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.
What qualifications are typically required for Application Support Lead jobs?
Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.
What skills are important for an Application Support Lead?
Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.
How much do Application Support Leads earn?
Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.
What career paths can follow an Application Support Lead role?
Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.