Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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1
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$137K - $195K *

Shape innovative software solutions by designing and implementing complex systems. Collaborate with a dynamic team to deliver high-quality results while staying current with emerging technologies in a...

Today

  •   8 - 10 years exp.  •   Information Technology

$130K - $159K *

Partner with us to deliver exceptional support for electronic trading platforms, enhancing user experience in a dynamic trading environment. Collaborate with teams to troubleshoot issues and ensure se...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $165K *

Join a team that's dedicated to bridging business needs with technical solutions. As a Business Systems Analyst, you'll enhance operational efficiency through process analysis, requirements gathering...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$143K - $187K *

Analyze complex postal financial data and market trends to deliver actionable insights. Engage with senior leadership to provide strategic recommendations and optimize agency resources, ensuring align...

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Join a dynamic team as you support capital raising efforts, maintain investor records, and enhance outreach initiatives. Leverage your finance background and data skills to drive organizational succes...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$159K - $201K *

Join a team that's redefining insurance solutions by leading complex Duck Creek configurations. Leverage your expertise to drive project success and mentor a technical team while ensuring high-quality...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$159K - $201K *

Unlock potential by leading complex Duck Creek configurations and implementations. Collaborate with a skilled team to design solutions, enhance system performance, and drive business success through e...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$70K - $120K *

Unlock potential by driving the design and optimization of Workday HCM modules. Collaborate with HR and tech teams to enhance processes, ensuring data integrity and effective solutions while managing...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Manage and oversee a multi-region Onsite Tech Support team, driving technical priorities and solutions. Engage with stakeholders, resolve critical issues, and ensure project deliverables align with op...

5 days ago

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Unlock potential by leading requirements gathering and analysis for Guidewire PolicyCenter projects. Collaborate with diverse teams to translate business needs into actionable specifications, ensuring...

Thornhill, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Champion operational excellence by providing on-site IT support for COOP readiness, ensuring seamless network administration and outage response while coordinating with diverse teams to maintain criti...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Shape the future of data analytics in humanitarian services. Lead advanced data analysis, deliver insights, and develop visualizations to optimize decision-making and foster a data-driven culture acro...

CanadaRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$75K - $105K *

Lead the charge in developing and maintaining critical applications that support essential services for Maine's citizens. Collaborate with technical teams to ensure compliance, governance, and high-qu...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $133K *

Deliver innovative application solutions while enhancing user systems, collaborating effectively with stakeholders, and using your programming skills to analyze and solve complex challenges within the...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$84K - $118K *

Develop and enhance application systems by employing programming expertise, collaborating with stakeholders, and implementing solutions to drive operational efficiency while ensuring security and comp...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock potential by analyzing and validating healthcare data to enhance interoperability. Collaborate with engineers and stakeholders to define data specifications and ensure seamless data exchange ac...

6 days ago

  •   5 - 7 years exp.  •   Staffing

$137K - $180K *

Join a dynamic team to enhance application security through DAST initiatives. Collaborate with developers and stakeholders to embed security in the software lifecycle, ensuring robust protection again...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$137K - $180K *

Unlock the potential of application security by advancing dynamic testing initiatives. Collaborate with development teams to embed security practices throughout the software lifecycle, ensuring robust...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $140K *

Unlock potential by delivering high-quality reporting and dashboards, collaborating with stakeholders to transform business needs into actionable insights, and leveraging AI technologies to enhance de...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$88K - $105K *

Analyze and support innovative business solutions, enhancing efficiency and stakeholder engagement. Collaborate with teams to define processes, manage projects, and deliver value aligned with strategi...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Drive excellence by supporting configuration management processes for critical defense programs. Collaborate with stakeholders to ensure compliance and accuracy in hardware and software systems, enhan...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Advance your career by supporting critical configuration management processes for defense programs. Collaborate with stakeholders to ensure compliance and accuracy in hardware and software systems whi...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Join a team that's dedicated to enhancing configuration management processes for critical defense programs, ensuring compliance and accuracy in hardware and software systems while collaborating with k...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Shape the future of logistics and configuration management by overseeing critical processes for defense systems. Collaborate with cross-functional teams to enhance product support and optimize supply...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $136K *

Champion the design and implementation of enterprise endpoint security solutions, ensuring robust protection against cyber threats while leading a team to drive operational excellence and strategic in...

Markham, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.