Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Join our dynamic healthcare team as a Biomedical Equipment Technician, ensuring the reliability and safety of networked medical devices through maintenance, inspections, and cybersecurity measures, wh...
3 weeks ago
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Transform healthcare by ensuring the reliability and safety of networked medical equipment. Collaborate with IT and clinical teams to maintain high standards of patient care through effective preventi...
3 weeks ago
Sr Analyst, HR Application Support
$94K - $129K *
Drive HR application systems support by analyzing and enhancing processes, managing upgrades, and ensuring data integrity. Collaborate with HR, Payroll, and IT to optimize operations and deliver insig...
3 weeks ago
$90K - $110K *
Unlock potential by managing and enhancing HRIS systems, with a focus on Workday to ensure data accuracy, troubleshooting, and effective reporting while collaborating with diverse business teams to op...
4 weeks ago
Systems Administrator 2 - Linux
$130K - $270K *
Lead the management and optimization of IT infrastructure, ensuring high availability and performance while collaborating with development teams to enhance deployment strategies and automate processes...
Today
Systems Administrator 2 - Linux
$130K - $270K *
Join a team that's dedicated to managing and optimizing IT infrastructure, ensuring high availability and security while collaborating with development teams to enhance deployment strategies and autom...
Today
IT Service Management Process Specialist III
$95K - $135K *
Accelerate progress at our organization by leading IT service management initiatives. Drive process maturity, enhance service delivery, and foster collaboration across global teams to ensure operation...
Reposted 2 weeks ago
IT End User Services Specialist
$90K - $120K *
Empower a seamless technology experience for employees by providing expert support, troubleshooting, and proactive solutions. Collaborate with IT teams to ensure efficient operations and enhance produ...
2 weeks ago
$120K - $144K *
Elevate your career by bridging customer needs with technical solutions. Collaborate with engineering teams to enhance product performance and provide exceptional support, ensuring customer satisfacti...
2 weeks ago
Service Desk Analyst II - IntelliScript (Remote)
$63K - $97K *
Elevate your career by providing first-line support and solutions for service requests, ensuring optimal system performance and customer satisfaction while collaborating with IT teams to enhance servi...
1 week ago
$100K - $110K *
Engage with stakeholders to define IT architecture for a key project. Collaborate with teams to document requirements and maintain project documentation. Ideal for organized individuals with a backgro...
1 week ago
Software Developer / Senior Software Developer
$105K - $150K *
Unlock potential by joining a dynamic Agile team to develop enterprise applications. Leverage cutting-edge AI tools to enhance coding efficiency and contribute to innovative software solutions that dr...
2 weeks ago
IT Help Desk Process Improvement Analyst
$92K - $138K *
Empower operational excellence by leading Help Desk and Technology Support initiatives. Drive governance, knowledge management, and continuous improvement to enhance service delivery and operational e...
2 days ago
Senior Analyst, Operational Risk Management
$90K - $110K *
Reimagine operational risk management by identifying, assessing, and reporting non-financial risks. Collaborate with business units to enhance controls, support continuity planning, and foster a robus...
Today
$75K - $112K *
Join a team that's driving HR innovation by translating business needs into technical solutions. This role focuses on demand management for HR systems, ensuring effective governance and collaboration...
Yesterday
Software Applications Developer II
$95K - $115K *
Advance your career by developing scalable applications that enhance healthcare solutions. Collaborate with a dynamic team to deliver high-quality software while adhering to security and technical sta...
5 days ago
$100K - $115K *
Join a team that's dedicated to enhancing software quality throughout the development lifecycle. Collaborate with engineers and product teams to implement effective testing strategies and automation...
5 days ago
$100K - $120K *
Advance your career by ensuring product quality through innovative automated and manual testing. Collaborate with cross-functional teams to embed quality standards and leverage AI-driven tools for enh...
6 days ago
Senior IT Business Analyst - SAP HR
$88K - $138K *
Manage and enhance SAP HCM solutions by analyzing requirements, configuring modules, and collaborating with internal clients to deliver optimal HR solutions. Drive best practices and ensure effective...
Today
Senior Business Analyst/Data Governance Lead
$81K - $115K *
Drive effective governance and business analysis by collaborating with stakeholders to gather requirements, enhance processes, and ensure compliance across the portfolio, fostering continuous improvem...
1 week ago
Analyst - Product Development - Transaction Banking Product, TD Securities
$75K - $135K *
Join the charge in transforming Transaction Banking products by collaborating with cross-functional teams to deliver innovative solutions that enhance client experiences and drive business growth acro...
5 days ago
Analyst - Product Development - Transaction Banking Product, TD Securities
$75K - $135K *
Transform the Transaction Banking landscape by supporting product development and delivery. Collaborate with cross-functional teams to enhance capabilities in Payables & Receivables, driving innovativ...
5 days ago
$61K - $104K *
Grow your career as a Junior Technical Business Analyst, supporting technology delivery in energy efficiency. Collaborate with teams to gather requirements, analyze data, and ensure successful impleme...
2 days ago
$87K - $132K *
Join a team that's dedicated to optimizing the ServiceNow platform, translating stakeholder needs into effective solutions. Collaborate with cross-functional teams to enhance workflows, improve user e...
2 weeks ago
$80K - $95K *
Join a dynamic team driving Operational Excellence by transforming data into actionable insights that enhance decision-making, track financial benefits, and foster collaboration across business units...
Reposted 2 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.