Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$80K - $95K *
Deliver expert programmatic and analytical support for information systems acquisition, ensuring compliance and coordination with stakeholders. Collaborate with senior leadership in a dynamic environm...
Reposted 1 week ago
IT Systems and Business Applications Specialist
$80K - $110K *
Optimize business systems and support users by managing Microsoft 365, Business Central, and Azure environments. Collaborate across teams to troubleshoot issues and enhance daily operations, ensuring...
3 weeks ago
Service Delivery Center, Analyst Test and Quality Engineer
$67K - $136K *
Elevate your career by joining a dynamic team focused on delivering high-quality technology solutions. Collaborate with experienced professionals to ensure software quality through testing and automat...
Reposted 2 days ago
Software Developer Tier 2 Support
$80K - $95K *
Unlock potential by developing and supporting full stack software solutions, enhancing system reliability through troubleshooting, automation, and collaboration with cross-functional teams to deliver...
2 weeks ago
Application Development Senior Advisor- Hybrid
$193K - $203K *
Elevate your career by developing advanced data pipelines and analytics solutions. Collaborate with cross-functional teams to enhance digital experiences and drive data governance in a dynamic environ...
1 week ago
OpenText Systems Applications Analyst (Principal Applications Analyst)
$118K - $180K *
Lead the architecture and integration of enterprise content management solutions, driving IT standards and compliance while collaborating across teams to enhance workflows and lifecycle management usi...
1 week ago
$91K - $178K *
Join a team that's enhancing ERP solutions by implementing and integrating Oracle E-Business Suite, focusing on Finance, Purchasing, and Accounts Payable while collaborating with stakeholders to ensur...
2 weeks ago
Maximo Functional Support Analyst
$90K - $110K *
Champion the Maximo Asset Management solution by supporting, implementing, and enhancing its functionalities. Drive improvements in asset lifecycle management, work processes, and user support to opti...
1 week ago
$100K - $140K *
Join a team that's driving operational excellence by analyzing business needs, enhancing processes, and implementing solutions in a dynamic environment. Collaborate with cross-functional teams to supp...
2 days ago
$110K - $130K *
Unlock your potential by leading data initiatives and shaping insights through collaboration with stakeholders. Drive innovative BI solutions, ensuring clarity and reliability in analysis, while guidi...
4 weeks ago
HCS Apps Systems Analyst - Epic Cheers
$99K *
Empower healthcare access by providing technical support for Epic Cheers Call Management. Enhance user experience through issue resolution, workflow optimization, and the introduction of digital engag...
6 days ago
Applications Development Senior Programmer Analyst - Assistant Vice President
$107K - $160K *
Deliver impactful data engineering solutions by developing ETL pipelines and optimizing large datasets across cloud platforms. Collaborate with cross-functional teams and enhance data governance initi...
Reposted 6 days ago
Solution / Technical Architect
$125K - $150K *
Lead the charge in designing scalable, secure enterprise applications while translating business needs into innovative technical solutions. Collaborate with teams to modernize applications and mentor...
2 weeks ago
Business Analyst - OPS - Ontario Public Service - Canada - Complete Onsite
$80K - $95K *
Drive impactful digital initiatives by leading analysis, documenting requirements, and coordinating across teams. Collaborate in Agile environments to enhance service integration and ensure successful...
Today
Application & AI Solutions Architect, Vice President
$120K - $202K *
Unlock potential by leading secured finance product strategy and execution. Collaborate across teams to enhance Repo, Securities Lending, and Collateral Management solutions, driving innovation, risk...
Reposted 3 weeks ago
Technology, Application Development, Summer Analyst, Tampa - USA, 2027
$80K - $110K *
Accelerate progress at the forefront of technology by developing innovative software solutions in an agile environment, collaborating with diverse teams to drive impactful projects in the financial se...
Reposted 4 days ago
Product Analyst, Data Platform and Analytics
$108K - $112K *
Unlock potential by analyzing product and customer data to drive data-driven decision-making. Collaborate with cross-functional teams to define success metrics, build analytical frameworks, and enhanc...
4 weeks ago
$89K - $131K *
Champion the optimization and support of Epic applications across clinical and revenue cycle teams, enhancing workflows and user experience through collaboration and technical expertise in healthcare...
1 week ago
$80K - $95K *
Empower a dynamic team by analyzing and enhancing software applications, ensuring optimal performance and user experience while collaborating with IT and business partners to drive innovative solution...
2 days ago
$77K - $91K *
Join us to troubleshoot and resolve customer-reported issues in tax software. Collaborate with engineering to ensure precise documentation and swift fixes, all while supporting tax firms during their...
1 week ago
Senior Manager, Technical Analysis (Capital Markets Technology)
$110K - $130K *
Advance your career as you bridge business needs and technical solutions, driving high-quality project delivery within a dynamic team that ensures scalability and excellence in capital markets technol...
Reposted 3 weeks ago
$100K - $120K *
Lead the delivery of exceptional Computer and Network services for enterprise Cloud clients, ensuring operational excellence and adherence to KPIs and SLAs while managing incidents and implementing so...
1 week ago
Systems Analyst II - Corporate Technology
$88K - $105K *
Drive innovative technology solutions that enhance guest experiences, align business goals, and streamline operations. Lead cross-functional initiatives from concept to delivery, focusing on system en...
Reposted 3 weeks ago
$80K - $100K *
Analyze core business processes and data integration across functions, engaging senior leadership to define needs and ensure accurate, traceable information supports decision-making and organizational...
2 weeks ago
$80K - $85K *
Optimize your career with a Systems Analyst role, driving technology solutions and enhancing administrative systems. Collaborate with stakeholders to achieve organizational goals while leveraging your...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.