Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Sr. Application Analyst Certified
$95K - $115K *
Join a team that's dedicated to enhancing operational efficiencies through expert application support and training. Collaborate with diverse stakeholders to drive strategic objectives and foster a hig...
Reposted 6 days ago
$95K - $115K *
Join a team that's dedicated to bridging technical solutions with client needs. Collaborate across departments to architect scalable solutions, troubleshoot issues, and ensure client satisfaction whil...
2 weeks ago
Global Software Support Engineer I
$70K - $95K *
Accelerate progress at resolving software application issues while providing customer support and analysis. Collaborate with field engineers to enhance product knowledge and ensure effective software...
1 week ago
IT Help Desk Supervisor (Hybrid)
$88K - $125K *
Join us to lead the US Enterprise Support Center by managing daily operations, ensuring high-quality IT service delivery, coaching staff, and driving improvements for exceptional customer experiences...
Reposted 3 weeks ago
IT Help Desk Supervisor (Hybrid)
$88K - $125K *
Drive a customer-focused service culture and lead the US Enterprise Support Center. Oversee daily operations, coaching staff, and ensuring performance metrics are met while enhancing support processes...
Reposted 3 weeks ago
Applications Development Sr Programmer Analyst
$94K - $141K *
Contribute to the development and implementation of application systems, ensuring effective database management and user support while collaborating with technology teams to meet business needs and en...
3 weeks ago
Senior IT Desktop Support Analyst - Client Services
$73K - $95K *
Elevate the end-user technology experience by leading IT support initiatives, mentoring analysts, and driving automation. Collaborate across teams to enhance operational excellence and modernize workp...
3 weeks ago
$120K - $170K *
Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...
6 days ago
ServiceNow ITOM Business Analyst
$130K - $140K *
Shape the future of IT operations by bridging infrastructure and development teams. Utilize your expertise in ServiceNow ITOM to analyze requirements, streamline processes, and enhance operational eff...
3 weeks ago
$80K - $95K *
Join a team that's dedicated to engineering and supporting cutting-edge end-user computing technologies in a dynamic financial services environment, ensuring seamless operations and exceptional user e...
2 weeks ago
Senior Finance Operations Analyst (Senior Business Analyst)
$75K - $100K *
Unlock strategic insights as a Senior Business Analyst, driving financial operations and forecasting for global cloud and engineering initiatives. Collaborate cross-functionally to enhance decision-ma...
3 weeks ago
Senior Finance Operations Analyst (Senior Business Analyst)
$75K - $100K *
Unlock strategic insights as a Senior Business Analyst, driving financial operations and forecasting for cloud and engineering teams. Collaborate cross-functionally to enhance decision-making and opti...
3 weeks ago
$82K - $120K *
Innovate your career by bridging business needs with IT solutions. As a key liaison, you'll analyze requirements, enhance processes, and support application administration within the Claims Department...
Yesterday
$82K - $120K *
Join a team that's redefining business solutions by bridging the gap between stakeholders and IT. As a key player, you'll analyze needs, document requirements, and enhance processes to drive efficienc...
Yesterday
$95K - $115K *
Develop high-performance web applications using a low-code platform. Collaborate with cross-functional teams to deliver scalable solutions for government clients while supporting existing applications...
2 weeks ago
$105K - $115K *
Transform data engineering initiatives by developing and enhancing SAS programs, ensuring data quality, and collaborating with stakeholders to deliver reliable analytical solutions that drive organiza...
1 week ago
$80K - $95K *
Lead the charge in transforming business processes as a Senior Business Analyst. Collaborate with stakeholders to define requirements, enhance applications, and ensure agile development aligns with di...
Today
$80K - $95K *
Unlock your potential as a Senior Business Analyst, leading agile teams to develop requirements, workflows, and solutions that enhance applications and drive operational efficiency while collaborating...
Today
$109K - $122K *
Drive continuous improvement of the Customer 360 Salesforce platform, ensuring reliability and alignment with business needs. Collaborate with teams across the Americas to optimize user experience and...
4 weeks ago
Business System Analyst II - Staff Credentialing
$80K - $95K *
Optimize business processes by translating requirements into automated solutions. Collaborate with teams to enhance workflows, ensuring high-quality outcomes and effective communication across all lev...
1 week ago
$80K - $95K *
Support mission-critical Mainframe operations by managing batch processing, workload automation, and system monitoring. Collaborate with teams to ensure operational stability and compliance with SLAs...
1 week ago
$80K - $95K *
Drive operational excellence by supporting enterprise Mainframe systems. Manage high-volume batch processing and workload automation while ensuring system stability across multiple LPARs. Collaborate...
1 week ago
$98K - $124K *
Join a team that's dedicated to enhancing product supportability for engine programs. You'll lead engineers, manage schedules, and collaborate with design teams to optimize supportability while minimi...
3 days ago
$88K - $105K *
Transform stakeholder needs into actionable requirements by analyzing workflows and system needs. Collaborate with technical teams to support modernization planning for critical infrastructure risk an...
3 weeks ago
Sr. Systems Analyst - Epic Research
$95K - $115K *
Shape the future of healthcare technology by developing Epic application solutions, analyzing system processes, and coordinating implementations to enhance data flow and communication within a compreh...
6 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.