Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$80K - $95K *

Join a team that's dedicated to optimizing IT systems through effective project management, customization, and training. Collaborate across departments to enhance data quality and ensure seamless syst...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$94K - $141K *

Elevate digital experiences by developing and maintaining SharePoint solutions and Power Platform applications. Collaborate with stakeholders to create intuitive, automated workflows that enhance busi...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$86K - $198K *

Elevate your career by leveraging cloud technologies to modernize IT infrastructures. Collaborate with a skilled team to support national security initiatives while utilizing cutting-edge tools and me...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$86K - $198K *

Support national security by designing and implementing cloud solutions, leveraging enterprise architecture expertise to modernize IT infrastructures and enhance operational capabilities for clients i...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$86K - $198K *

Shape the future of cloud security by leveraging your expertise in enterprise architecture and F5 BIG-IP solutions. Collaborate with a skilled team to modernize IT infrastructures and support national...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$86K - $198K *

Transform national security by leveraging cloud capabilities and enterprise architecture. Collaborate with a skilled team to modernize IT infrastructures and tackle complex challenges, ensuring robust...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$86K - $198K *

Unlock the potential of cloud technology by modernizing IT infrastructures. Collaborate with a skilled team to support national security initiatives while leveraging cutting-edge enterprise cloud plat...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$86K - $198K *

Unlock your potential by leveraging cloud technologies to modernize IT infrastructures. Collaborate with a skilled team to support national security initiatives while utilizing cutting-edge tools and...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$86K - $198K *

Join a dynamic team to support national security by modernizing IT infrastructure and leveraging cloud capabilities. Collaborate with experienced professionals to design and implement cutting-edge sol...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Collaborate with cross-functional teams to enhance asset management, procurement, and inventory systems, driving operational efficiency and continuous improvement in business processes...

Calgary, ABIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Transform organizational processes by designing and implementing standards and governance frameworks that enhance consistency, accountability, and maturity across teams, driving effective collaboratio...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Drive impactful data solutions by collaborating with cross-functional teams to enhance operational efficiency and optimize systems. Utilize advanced analytics to provide insights and support strategic...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $105K *

Unlock operational efficiency by analyzing and transforming business needs into actionable system requirements for a critical defense logistics program, ensuring compliance with environmental and cybe...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$96K - $136K *

Join a team that's shaping the future of regulatory reporting in Market Risk Technology. Leverage your expertise to lead complex analysis, drive stakeholder alignment, and ensure accurate reporting so...

Toronto, ONIn-Person

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $125K *

Drive the future of Integrated Logistics Support by defining and implementing system requirements for engineering changes, ensuring optimal supportability for naval programs. Collaborate with cross-fu...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Contribute to the security and stability of enterprise PAM services by managing Delinea Secret Server. Ensure operational excellence through troubleshooting, integrations, and governance while collabo...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Join a dynamic team as you enhance cybersecurity measures, manage security tools, and lead incident response efforts. Collaborate across departments to protect sensitive information and ensure complia...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Transform cybersecurity operations by managing security controls, incident response, and risk management. Collaborate with teams to enhance security posture, oversee compliance, and implement best pra...

Pittsford, NYRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $115K *

Drive transformation by gathering system requirements to enhance marketing tools. Collaborate with stakeholders to improve processes, automation, and customer interactions, ensuring a more user-friend...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $123K *

Elevate your career by managing HR functions, including recruitment and onboarding, while fostering effective relationships across departments. This role offers a chance to enhance operational efficie...

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$97K - $165K *

Drive the transformation of digital communications by translating business needs into actionable requirements. Collaborate across teams to enhance customer engagement, focusing on SMS and ensuring com...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $149K *

Lead the transformation of digital communications by translating business needs into actionable requirements. Collaborate across teams to enhance customer engagement, focusing on SMS and ensuring comp...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $149K *

Join a team that's dedicated to enhancing digital communication capabilities. As a Senior IT Business Analyst, you'll bridge business needs and technical solutions, ensuring effective delivery of SMS...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $106K *

Join a dynamic team as you support regulatory audits and enhance operational strategies. Leverage your analytical skills to drive improvements and mentor fellow analysts while collaborating with leade...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$81K - $115K *

Help us design and develop complex Workday reporting solutions that drive strategic decision-making. Collaborate with stakeholders to translate requirements into scalable reports, ensuring data accura...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.