Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Global Software Support Engineer II
$86K - $119K *
Join a team that's dedicated to resolving software application issues, providing customer support, and enhancing product features. Collaborate with stakeholders to ensure quality solutions and contrib...
6 days ago
$120K - $140K *
Empower clients by resolving technical issues and implementing custom solutions. Collaborate with engineering to enhance product support, ensuring high-quality service and continuous improvement in a...
3 weeks ago
$88K - $105K *
Support Agile teams by optimizing Jira and Confluence for the SDLC, delivering insightful reporting, and providing user training while ensuring transparency and collaboration throughout projects...
Reposted 2 weeks ago
$80K - $95K *
Join our team to enhance Agile software development by optimizing Jira and Confluence for project transparency. You will support teams with data visualization, training, and best practices, ensuring a...
Reposted 2 weeks ago
Vice President, Business Systems Analyst Specialist
$140K - $225K *
Drive the analysis and delivery of compliance technology solutions, ensuring effective trade and communications surveillance. Collaborate with stakeholders to meet regulatory obligations and enhance r...
2 weeks ago
$80K - $95K *
Manage and optimize IT infrastructure by administering servers, cloud services, and virtualization tools. Collaborate with teams to deliver effective solutions while ensuring system reliability and pe...
6 days ago
$80K - $95K *
Empower technical excellence by diagnosing and resolving complex equipment failures. Collaborate with cross-functional teams to enhance system performance and reliability while providing on-site suppo...
5 days ago
Data Analyst - Information Technology
$90K - $105K *
Unlock potential by transforming data into actionable insights through developing KPIs, dashboards, and reporting solutions. Collaborate with executives to enhance decision-making and drive data-drive...
1 week ago
Sr. Desktop Support Specialist
$72K - $108K *
Unlock potential by providing expert Tier I-III support, managing IT assets, and driving service improvements. Collaborate with IT teams to enhance user experience and maintain documentation while ana...
1 week ago
Analyst - IT Applications- Epic Professional Billing
$80K - $95K *
Innovate solutions by analyzing and supporting enterprise applications in a healthcare setting. Collaborate with teams to enhance workflows, troubleshoot issues, and lead projects, ensuring optimal so...
2 weeks ago
$80K - $96K *
Join a team that's dedicated to transforming client needs into effective solutions. As a Business Analyst I, you'll bridge teams, support integrations, and enhance processes within the Financial Servi...
1 week ago
Sr Consultant, Business Analysis
$83K - $141K *
Transform complex data into actionable insights by leading analysis efforts, collaborating with stakeholders, and enhancing decision-making tools to drive operational effectiveness and business improv...
1 week ago
Software Application Developer
$80K - $95K *
Advance your career by designing and developing custom integrations for document capture solutions, collaborating with diverse stakeholders to enhance workflows and drive innovation in AI technologies...
5 days ago
Principal IT Software Developer
$138K - $165K *
Join a dynamic team as a Principal IT Software Developer, leading AI-driven cloud automation initiatives. Drive technical strategy, enhance workflows, and mentor engineers while ensuring secure, scala...
Today
Operations Business Analyst-Technical Support
$80K - $95K *
Unlock potential by collaborating with Operations teams to enhance processes through technology solutions. As a Business Analyst, you'll drive improvements from concept to implementation, fostering ef...
3 days ago
Software Developer(Android focused)
$80K - $95K *
Elevate your career by joining a dynamic team of Android Developers tackling complex challenges across diverse devices and industries, while contributing to innovative enterprise mobility solutions th...
1 week ago
$75K - $100K *
Join a team that's dedicated to safeguarding information systems. As an IT Security Analyst, you'll conduct audits, implement security protocols, and respond to incidents, ensuring robust protection a...
1 week ago
Epic Payor Platform Applications Analyst
$69K - $91K *
Champion the integration of Epic Payer Platform applications to enhance data exchange and interoperability. Collaborate with cross-functional teams and external partners to streamline processes and op...
Reposted 1 week ago
Epic Payor Platform Applications Analyst
$69K - $91K *
Lead the charge in optimizing Epic Payer Platform applications by collaborating with internal teams and external partners. Drive data exchange initiatives, enhance workflows, and improve interoperabil...
Reposted 1 week ago
$80K - $90K *
Engage with technology support needs by providing exceptional service, troubleshooting hardware and software issues, and collaborating with teams to enhance operational efficiency in a fast-paced envi...
3 weeks ago
Junior SAP Integration Developer
$63K - $105K *
Elevate your career as a Junior SAP Integration Developer, driving technical design and development of SAP solutions. Collaborate with stakeholders to ensure seamless system integration and support, w...
2 days ago
$113K - $169K *
Innovate in warehouse management by designing and integrating advanced WMS solutions, optimizing performance, and collaborating with cross-functional teams to streamline logistics processes and enhanc...
Reposted 3 weeks ago
$113K - $169K *
Transform logistics operations by designing and integrating advanced WMS solutions to enhance efficiency and collaboration across systems and teams, ensuring optimal system performance and compliance...
Reposted 3 weeks ago
$113K - $169K *
Drive innovative Warehouse Management Solutions by integrating WMS with enterprise systems. Leverage your expertise in logistics and deliver scalable applications that optimize performance and support...
Reposted 3 weeks ago
$113K - $169K *
Innovate WMS solutions by integrating, developing, and optimizing systems with a focus on logistics. Collaborate across teams and vendors to drive efficiency and compliance while enhancing performance...
Reposted 3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.