Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$100K - $120K *
Join a team that's dedicated to optimizing SAP environments through expert support and administration. You'll manage SAP HANA and Basis operations, ensuring seamless upgrades, troubleshooting, and sys...
6 days ago
Application Analyst lIl - Healthy Planet Certified
$101K - $128K *
Drive impactful IT solutions through design, development, and support. Leverage your expertise to lead complex projects, mentor staff, and optimize systems that are critical to operational success...
Reposted 3 weeks ago
Senior Services Engineer (B2Bi/CFT)
$110K - $130K *
Engage with our team as a Senior Services Engineer, driving B2B integration and managed file transfer solutions. Ensure operational excellence and reliability in mission-critical systems while providi...
1 week ago
$83K - $95K *
Empower our team by analyzing requirements, facilitating sessions, and managing backlogs. Collaborate with stakeholders to ensure clarity and traceability in Agile environments, driving successful pro...
Yesterday
$83K - $95K *
Transform business needs into actionable insights by analyzing requirements, facilitating stakeholder sessions, and managing backlog in Agile environments. Collaborate with teams to ensure traceabilit...
Yesterday
$83K - $95K *
Unlock potential by joining our dynamic team as a Business Analyst, where you'll drive Agile initiatives, facilitate stakeholder engagement, and ensure requirements traceability to enhance project out...
Yesterday
IT Tech Lead - Enterprise Automation
$110K - $130K *
Elevate your career by leading technical strategies and ensuring application integrity. Collaborate with cross-functional teams to drive innovation, optimize performance, and implement best practices...
2 weeks ago
IT Business Analyst – Apptio TBM
$73K - $110K *
Lead impactful projects to enhance Apptio TBM solutions, driving cost transparency, benchmarking, and strategic planning through collaboration with IT and business partners in a fully remote environme...
Reposted 2 weeks ago
ITSM Management Analyst (Journeyman)
$80K - $95K *
Support the design and improvement of IT service management processes, ensuring effective service delivery and compliance. Collaborate with stakeholders to document, analyze, and enhance service manag...
1 week ago
Technical Support Engineer | DX
$97K - $116K *
Champion customer success by providing expert technical support and troubleshooting for our platform. Collaborate with teams to enhance developer experience through effective survey tools and data ins...
Today
Business Transformation Analyst - Finance
$88K - $105K *
Join a dynamic team to drive enterprise-wide transformation initiatives, leveraging data analysis and AI to enhance performance and innovation across departments, while fostering collaboration and ali...
Today
$95K - $105K *
Drive operational excellence as an Operations Analyst, balancing compliance and user experience. Leverage AI tools to analyze data, identify fraud patterns, and suggest process improvements while coll...
3 weeks ago
$80K - $95K *
Join a dynamic team to analyze data and create dashboards that enhance facility maintenance operations, driving performance improvements and ensuring data accuracy for informed decision-making...
3 weeks ago
$80K - $85K *
Join a dynamic team to support and enhance global IP network services, ensuring stability and availability for Financial Markets. Collaborate with engineers and customers to resolve complex issues and...
3 days ago
$80K - $95K *
Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...
2 weeks ago
$97K - $109K *
Join a team that's redefining customer engagement by providing technical expertise and tailored solutions during the pre-sales process. Collaborate with sales and services to ensure seamless transitio...
1 week ago
Technical Support Professional
$80K - $100K *
Join a team that's dedicated to providing exceptional technical support for enterprise software applications. Collaborate with customers and development teams to troubleshoot issues, enhance software...
Yesterday
SAP Integration Suite - Experienced Consultant
$110K - $130K *
Grow your career with a dynamic role focused on SAP Integration Suite, where you'll lead full software project lifecycles, collaborate with cross-functional teams, and drive successful implementations...
Today
EHR Application Analyst - Senior
$78K - $104K *
Inspire efficient EHR system performance by leading applications analysis and optimization. Drive project management and collaboration while mentoring team members and enhancing patient care through e...
Reposted 1 week ago
Senior Incident Response Analyst
$115K - $130K *
Partner with us to drive Major Incident Management, ensuring swift resolution and effective communication across teams. Leverage your expertise to enhance service restoration and support our hosted cu...
2 weeks ago
$90K - $110K *
Elevate business processes by analyzing and transforming asset management systems with a focus on data strategy and AI. Collaborate with cross-functional teams to enhance delivery of digital capabilit...
Reposted 3 weeks ago
$80K - $110K *
Join a dynamic team as you analyze business challenges, gather requirements, and collaborate with technical teams to deliver user-centered solutions in regulated environments, driving continuous impro...
3 weeks ago
$100K - $120K *
Elevate your career by designing and optimizing EpicCare Ambulatory workflows. Collaborate with clinicians to enhance EHR functionality, troubleshoot issues, and ensure seamless operations across heal...
Today
Business Analyst (Information Technology Analyst 1)
$63K - $103K *
Transform business analysis within the Judiciary by gathering requirements, designing workflows, and supporting IT projects. Collaborate with diverse teams to enhance user experience and deliver impac...
1 week ago
Senior Defined Benefits Technical Lead Analyst
$85K - $95K *
Shape the future of pension administration by leading system changes, resolving complex issues, and translating Defined Benefits requirements into effective technology solutions while collaborating ac...
Today
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.