Ladders offers the latest Director, Workforce Management job opportunities. This page provides you with a broad range of resources to help you navigate your job search.
In a company, the Director, Workforce Management is responsible for developing and implementing workforce plans, programs and policies. These policies aid in making sure the workforce is capable, effective and key to the organization’s overall success.
Typically, Director, Workforce Management jobs require a bachelor's degree and significant experience in the field. Strong skills in communication, strategic planning and HR management are also important.
Product Management Director - Workforce Engagement
$135K - $398K *
Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...
2 weeks ago
Director of Workforce Transformation
$90K - $120K *
Unlock potential by transforming workforce services through strategic collaboration with state leaders and local boards, redesigning processes to enhance community impact and drive effective solutions...
1 month ago
$130K - $180K *
Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...
Today
Senior Manager Genesys Cloud Workforce Management
$110K - $140K *
Lead and optimize the Genesys Cloud platform while driving workforce management strategy. Manage teams, enhance operational insights, and leverage AI technologies for improved engagement and performan...
4 weeks ago
Director, Operations - Call Center
$90K - $130K *
Develop and lead departmental operations, driving efficiency and meeting revenue goals while ensuring a high-quality patient experience. Collaborate with cross-functional teams to implement strategic...
1 week ago
$161K - $284K *
Transform global HR service delivery through innovative technology solutions, enhancing employee experience and operational efficiency while leading a diverse, distributed team across multiple regions...
Reposted 1 week ago
Director of Product, Workforce Management
$208K - $299K *
Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...
Yesterday
Lead Director - Production Services Operations DDAT
$100K - $231K *
Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...
6 days ago
Sr Manager, Head of Workforce Planning (REMOTE)
$160K - $165K *
Champion workforce planning as a strategic capability, partnering with key stakeholders to align talent investments and business goals, while building insights for informed decision-making in a rapidl...
1 week ago
$120K - $150K *
Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...
2 days ago
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
2 weeks ago
Senior Workforce Management Analyst (Remote)
$82K - $111K *
Elevate workforce management capabilities in a dynamic customer service environment. Own forecasting, capacity planning, and headcount modeling to optimize staffing across multiple channels while supp...
1 week ago
Director, Workday Systems (Remote)
$170K - $260K *
Drive the strategic evolution of our Workday HCM platform while leading a dedicated team to enhance functionality, integrations, and support. Your leadership will ensure alignment with business needs...
5 days ago
Director, Technical Experience
$130K - $180K *
Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...
2 days ago
$122K - $155K *
Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...
3 days ago
$80K - $120K *
Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...
Yesterday
Analyst 4, Workforce Management-Forecasting & Analysis
$72K - $113K *
Advance business impact by developing improvement plans that enhance customer experience. Collaborate with stakeholders, analyze data, and lead projects in a complex environment to drive high-impact o...
Today
Senior Director Client Services
$120K - $150K *
Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...
1 week ago
$96K - $140K *
Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...
Reposted 1 week ago
Executive Director - Ambulatory
$130K - $180K *
Lead the charge in establishing a new ambulatory sales vertical, driving revenue and partnerships. Collaborate closely with leadership to shape go-to-market strategies that enhance patient care in out...
Reposted 3 weeks ago
Director, Digital Workplace & End User Services
$138K - $247K *
Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...
3 weeks ago
FP&A Director, Cash and Working Capital
$135K - $226K *
Lead cash flow forecasting and working capital optimization efforts, guiding a team to enhance predictive insights for finance leaders. Collaborate across functions to drive execution and ensure accur...
Reposted 2 weeks ago
Dayforce WFM System Consultant
$90K - $120K *
Join a team that's transforming workforce management through successful Dayforce WFM implementations. Leverage your expertise to build strong client relationships and deliver high-quality configuratio...
1 week ago
Dayforce WFM System Consultant
$80K - $100K *
Lead end-to-end Dayforce WFM implementations, delivering high-quality configurations and building strong client relationships. Manage multiple engagements while optimizing time and resources to achiev...
1 week ago
Support and Services Operations Manager
$176K - $220K *
Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...
Reposted 1 week ago
What is a Director, Workforce Management's role?
A Director, Workforce Management is typically responsible for developing and implementing workforce plans, programs and policies. These policies aim to ensure that the workforce is capable, effective and key to the company’s overall success.
What qualifications are needed for a Director, Workforce Management job?
Typically, Director, Workforce Management jobs require a bachelor's degree and significant experience in the field. Strong skills in communication, strategic planning and HR management are also important.
Where can I find Director, Workforce Management jobs?
You can find Director, Workforce Management jobs from top employers and recruitment agencies on Ladders.