LightBox

Vendor Manager

LightBox$80K — $110K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in vendor management or related field.
  • Strong analytical skills for data interpretation and actionable insights.
  • Detail-oriented with excellent organizational abilities.
  • Customer-focused with a commitment to stakeholder satisfaction.
  • Effective communication and facilitation skills for both virtual and in-person settings.
  • Foundational knowledge of finance processes such as AP and AR.
  • Experience managing projects in fast-paced environments.

Responsibilities

  • Manage day-to-day operations for Tax Forms and E-commerce partners.
  • Assist with contract management, including reviews and negotiations.
  • Analyze business data to produce operational reports and insights.
  • Collaborate with E-commerce teams on key initiatives and business strategies.
  • Support vendor operations for E-commerce, ensuring efficiency.
  • Address customer issues, managing high-impact concerns effectively.
  • Identify growth opportunities to enhance business performance.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • 401(k) with 100% matching up to 4%.
  • Generous paid time off totaling 32 days annually.
  • 18 weeks of paid parental leave after one year of employment.
  • 5 days paid yearly for volunteer work through Sage Foundation.
  • Annual tuition reimbursement of $5,250 after 6 months of employment.
  • Wellness rewards program, including credits for fitness and wellness activities.
  • Access to ongoing career development and training options.
Full Job Description
Job Title
Vendor Manager

Job Description
We have an exciting opportunity for a Vendor Manager that will be responsible for managing the day-to-day operations of our Tax Forms and strategic E-commerce retail support partners. This position will explore, drive, and execute new strategic revenue growth and partnership opportunities.

Key Responsibilities
Key Responsibilities
-Support the day-to-day operations of the Tax Forms business, ensuring operational efficiency and execution excellence.
-Assist with contract management activities, including contract reviews, amendments, updates, and escalation of complex negotiations as needed.
-Prepare operational reporting, analyze business data, and provide insights to support program optimization and performance improvement initiatives.
Partner with the broader E-commerce organization on key initiatives, cross-functional projects, and strategic business priorities.
Support the day-to-day operations of strategic vendors that support our E-commerce and Retail Operations, ensuring operational efficiency and execution excellence.
-Support customer issue resolution efforts, ensuring timely escalation and management of high-impact concerns.
-Identify and support strategic growth opportunities to enhance business performance and customer experience.
Coordinate and facilitate virtual Microsoft Teams meetings, as well as formal onsite Quarterly Business Reviews (QBRs).
-Ensure all communications, deliverables, and operational activities remain aligned with Sage brand standards and compliance requirements.

Required Skills & Experience
-Strong analytical and problem-solving capabilities with the ability to interpret data and drive actionable insights.
-Highly detail-oriented with strong organizational and execution skills.
-Customer-focused mindset with a commitment to delivering a positive client and stakeholder experience.
-Strong communication and presentation skills, including confidence presenting and facilitating discussions in virtual and in-person environments.
-Foundational understanding of Finance processes, including Accounts Payable (AP), Accounts Receivable (AR), and sourcing/procurement practices.
-Experience managing or supporting projects in a fast-paced, cross-functional environment.
-Ability to think strategically and proactively identify opportunities for improvement and growth.
-Demonstrated ability to collaborate effectively across teams and build strong working relationships.
-Experience with SAP and Salesforce is preferred.
-Experience with Adobe Workfront is a plus.
-Proficiency with Microsoft Teams and Microsoft Office Suite required.

Perks? We have plenty.
• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

Function
Performance Marketing

Country
United States

Office Location
Atlanta

Work Place type
Hybrid

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