As a member of CIBC’s team, the Sr. Analyst, IT Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing across multiple platforms, in compliance with established controls, standards, policies, and procedures. The role utilizes a solid understanding of business dynamics to define and document criteria for testing and present results following the defined testing methodology. The Senior Analyst, IT Quality Assurance troubleshoots problems and provides technical training to less experienced employees, maintaining test system configurations and executing test scripts using test tools for compliance with testing standards. The role uses judgement and autonomy on day-to-day tasks, exercising considerable latitude in analyzing and resolving complex problems during test execution, or escalating issues and concerns.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. 

How you'll succeed

• Execute Testing Activities-Analyze, define, and translate business and functional requirements, use cases, designs, and specifications into testing requirements. Manage and coordinate end to end testing activities for small and large projects across many teams with both onsite and offshore resources
• Relationship Building- Respond to client's inquiries and requests, providing professional high quality customer service for the assigned portfolio to ensure client satisfaction. You will liase and interact with clients as part of the daily management of your portfolio technology to support objectives or address issues. Work with test leads, business, business analysts and development teams to establish test plans, standards, and procedures that add value to software project and satisfy the constraints of the project by reviewing project documentation.
• Monitor & Reporting- Monitor project adherence to quality standards and track/provide progress testing status reporting as needed. Adhere to CIBC’s processes through all phases of the software development life cycle-ensure test activities are compliant to test standards. Recognizing, anticipating, and resolving testing activities challenges during the testing life cycle.

Who you are

• You can demonstrate 2-3 years of experience in. Software Testing Life Cycle, Agile or Waterfall methodologies, QA approaches, Tools, Techniques for recognizing, anticipating, and resolving organizational, operational, or process problems.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You’re a certified professional. Bachelor’s degree or equivalent in Computer Science or Technical discipline.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

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