We are seeking a highly motivated and customer-focused Solution Engineer to join our team. This role is primarily field-based, with approximately 70% of time spent working remotely or from a regional office within the assigned territory, supporting sales and channel technical activities. The position also requires up to 30% travel.
As a trusted technical advisor, you will work closely with customers, partners, and internal teams to design, position, and demonstrate cybersecurity solutions that address complex business and security challenges. This is an excellent opportunity for professionals who enjoy combining technical expertise with customer engagement and relationship building.
Key Responsibilities- Partner with Sales teams to drive technical engagement throughout the customer lifecycle.
- Support channel partners including VARs, MSPs, and MSSPs with solution positioning, deployment, and ongoing technical support.
- Deliver product demonstrations, proof-of-concepts, technical presentations, and whiteboard sessions.
- Provide technical consultation and solution recommendations aligned with customer business objectives.
- Collaborate with Product Management, Support, Marketing, and Solution Engineering teams to address customer and partner needs.
- Participate in regional reporting activities and contribute to technical sales initiatives.
- Build and maintain strong relationships with customers, partners, and key stakeholders.
- Drive revenue growth through effective application of technical expertise and sales acumen.
What You'll Bring- Strong balance of technical expertise and business acumen.
- Ability to independently lead technical sales engagements with minimal supervision.
- Proven experience presenting complex technical concepts to both technical and executive audiences.
- Excellent communication, objection-handling, whiteboarding, and solution-selling skills.
- Strong organizational and time-management abilities.
- Experience evaluating customer requirements and developing effective technical solutions.
- Ability to influence and advise stakeholders on complex technical and business matters.
Minimum Qualifications- Bachelor's degree with 6+ years of related experience, or Master's degree with 3+ years of related experience, or Ph.D. with 1+ year of related experience, or equivalent combination of education and experience.
- CISSP (Certified Information Systems Security Professional) certification.
- Experience in Pre-Sales, Technical Support, Professional Services, or Solution Engineering roles within a cybersecurity vendor, channel partner, distributor, systems integrator, or enterprise environment.
Preferred Qualifications- Microsoft Azure Associate and/or AWS Associate certification.
- SonicWall SNSA and SNSP certifications (training provided if needed).
- Knowledge of governance, risk, and compliance frameworks including HIPAA, PCI-DSS, SOX, FERPA, CIPA, and GDPR.
- Experience with managed security and cloud security environments.
Technical ExpertiseThe ideal candidate will have experience with many of the following technologies:
- Layer 2 through Layer 7 networking technologies and protocols
- Network Address Translation (NAT)
- Stateful firewalls
- Intrusion Detection and Prevention Systems (IDS/IPS)
- Web and content filtering solutions
- Proxy technologies
- Email security gateways
- VPN technologies and encryption (IPsec and SSL VPN)
- Public Key Infrastructure (PKI) and key management
- Wireless networking (802.11/WLAN)
- Syslog and NetFlow/IPFIX
- Active Directory and LDAP
- SAML 2.0 and modern Identity Providers (IdPs)
- Zero Trust architectures
- Secure Access Service Edge (SASE)
- Security Service Edge (SSE)
- Virtualization platforms including VMware and Hyper-V
- Public cloud platforms including Microsoft Azure and Amazon Web Services (AWS)
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