About the RoleWe are seeking a
Solutions Engineer to act as a trusted technical advisor and strategic partner for enterprise- and large-scale customers. In this role, you'll help shape how our product is positioned at scale, working closely with Product, Engineering, Sales, and Customer Success teams.
Location: NYC | Hybrid | 3x/week in-office*We are not currently offering fully remote if you are based in the NYC area.
What You'll Do- Work with Enterprise Account Executives and leadership on Lead complex, enterprise-level sales cycles from discovery and technical evaluation through to proposals, PoCs (proof-of-concepts), and closed-won deals.
- Conduct deep technical discovery and multi-stakeholder workshops to understand needs and craft tailored solutions.
- Own technical demonstrations and architecture design, including integrations, data flows, and enterprise-grade configurations translating product capabilities into customer value
- Handle security, compliance, and procurement processes on behalf of the customer during deal cycles
- Collaborate cross-functionally with Product, Engineering, Legal/Compliance, and Support to:
- ensure proposed solutions align with product roadmap and compliance requirements,
- feed customer feedback for future product improvements, and
- accelerate time-to-value and adoption post-sale
- Support onboarding and expansion efforts to ensure smooth handoffs to Customer Success, and help identify opportunities for upsells, expansion, or additional use cases.
What You'll Bring- 6-10+ years in Solutions Consulting, Sales Engineering, or Solutions Architecture
- Experience working on enterprise deals
- Ability to manage multiple projects and stakeholders concurrently
- Ability to effectively explain complex concepts to any audience in the form of clear, polished presentations and/or responses to questions and challenges
- Experience speaking with and presenting to C-Level executives
- Comfort with ambiguity and the ability to adapt to the market, the state of the organization and quickly shifting priorities.
Benefits for full-time US employees: Ownership: Equity in a fast-growing, category-defining company
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Wellbeing: Medical, dental, vision, and life & disability insurance
Family support: Paid parental leave when life's biggest moments happen
Setup: Home office stipend so your workspace doesn't suck
Remote support: Phone and internet reimbursement
Growth: L&D budget for courses, conferences, and whatever makes you sharper
Time off: Flexible PTO - take what you need, we trust you
Financial wellness: 401(k)
Connection: Team offsites and a crew that genuinely likes each other
