Job Title: Services Pre-Sales ConsultantLocation: TBD
Department: Services - Reporting to the Manager of Services Pre-Sales
Job Type: Full-Time
Job Summary:MicroAge is seeking a Services Pre-Sales Consultant to support the qualification, scoping, pricing, and execution of internal and partner-delivered services. This client-facing role works with sales teams, technical resources, and strategic partners to turn client requirements into accurate, executable Statements of Work (SOWs) and services quotes.
Key Responsibilities:- Lead client discovery and sales engagements to gather business and technical requirements, define scope, identify risks, and determine the optimal delivery approach using internal, partner, or blended resources.
- Develop, review, and manage client-facing SOWs, proposals, and quotes while ensuring scope accuracy, pricing integrity, margin protection, and compliance with internal approval processes.
- Serve as the primary Services pre-sales resource by coordinating account executives, technical teams, and other stakeholders through solution development, client presentations, negotiations, and opportunity progression.
- Build and manage strategic partner relationships by coordinating partner participation, evaluating estimates and SOWs, aligning commercial terms, and ensuring successful engagement execution.
- Coordinate service order processing, partner procurement, invoicing requirements, and the complete handoff of approved engagements to PMO, delivery, finance, and partner teams.
- Maintain accurate opportunity and engagement documentation, improve repeatable services processes, monitor approvals and dependencies, and ensure compliance with confidentiality and document-control requirements.
What This Role Is Not- This is not a quota-carrying sales or project management role, although it directly supports services revenue, opportunity progression, and a complete handoff to delivery teams.
- This role coordinates technical and delivery resources but does not serve as the final technical authority; appropriate technical resources will review and validate proposed solutions before the SOW or solution is finalized.
Required Qualifications- 3+ years of experience in an IT services pre-sales, sales engineering, technical consulting, services coordination, or a related client-facing services role.
- Demonstrated ability to lead discovery, define service scope, develop SOWs and proposals, evaluate pricing and delivery models, and support successful services engagements.
- Strong communication, stakeholder management, and organizational skills with experience collaborating across sales, engineering, clients, and strategic partners.
- Proficiency with Microsoft 365 and business applications, with the ability to manage multiple opportunities, assess risks, and produce accurate client-ready documentation in a fast-paced environment.
Preferred Qualifications- Experience working within IT services, managed services, consulting, or technology solutions organization with an understanding of the services engagement lifecycle.
- Experience coordinating strategic partners, developing services proposals and SOWs, and utilizing CRM, quoting, and services management platforms to support forecasting, order processing, and operational execution.
This is a strong opportunity for a services professional who wants broad exposure to client strategy, technical services, sales execution, partner management, commercial operations, and the full lifecycle of modern IT service engagements.
