Salary: Starting at $120,000 (DOE)
Location: Preferred Greater Phoenix, AZ - Remote in other approved locations
We are seeking a Business Systems Analystto play a critical role in our consulting practice, bridging the gap between business needs, technology solutions, and sales enablement. This role requires a blend of business analysis, product ownership, solution envisioning, and internal consulting to drive successful client engagements and help our sales teams position our solutions effectively.
Key ResponsibilitiesClient Engagement & Business Analysis- Act as a Business Systems Analyst, leading requirements gathering sessions with clients to define solution needs, business processes, and technical requirements.
- Translate business requirements into functional specifications and user stories for development teams.
- Conduct stakeholder interviews, workshops, and process mapping to ensure solutions align with business goals.
Product Ownership & Solution Development- Function as the Product Owner for client solution development projects, ensuring solutions meet business and technical objectives.
- Collaborate with development teams to manage backlogs, define priorities, and oversee the solution lifecycle.
- Work closely with clients throughout the development process to validate requirements and ensure successful solution delivery.
- Lead solution validation activities, including test strategy development, test case creation, User Acceptance Testing (UAT) facilitation, defect triage, and go-live readiness reviews to ensure delivered solutions meet business and technical requirements.
Consulting & Solution Ideation- Guide clients in solution envisioning, helping them explore opportunities for automation, digital transformation, and AI-driven efficiencies.
- Provide strategic recommendations on technology adoption, business process optimization, and solution feasibility.
- Lead discovery sessions to identify high-value use cases and develop roadmaps for client solutions.
Sales Enablement & Practice Advocacy- Serve as the primary educator and advisor to Account Executives and Pre-Sales teams on how to effectively sell our consulting practice to prospective clients.
- Develop and deliver training, playbooks, and messaging frameworks to support sales efforts.
- Assist in crafting compelling value propositions, proposal content, and demonstrations to showcase our capabilities.
Project Management Collaboration- Work closely with project managers to align project delivery with client expectations, manage timelines, and ensure resource coordination.
- Provide project managers with technical insights to support project planning and risk mitigation.
Technical Expertise and Continuous Learning- Stay current with industry trends, emerging technologies, and competitor offerings to provide innovative solutions and maintain a competitive edge.
Post-Sales Support and Client Training- Provide post-implementation support, including conducting training sessions, developing user documentation, and offering ongoing assistance to ensure clients derive maximum value from the solutions.
- Develop end-user training programs, adoption materials, quick reference guides, and educational content to support successful organizational change and long-term solution adoption.
Solution Portfolio & Product Ownership- Act as the Product Owner for MicroAge solution templates, ensuring offerings are well-defined, documented, and aligned to market demand.
- Maintain and continuously improve solution templates, discovery artifacts, implementation accelerators, training content, and supporting documentation.
- Partner with practice leaders, architects, and delivery teams to ensure solutions remain technically relevant, repeatable, scalable, and commercially viable.
- Validate that solution offerings are sales-ready, including pricing guidance, deliverables, value propositions, presentations, demonstrations, and supporting collateral.
- Drive the lifecycle management of solution templates from ideation through launch, adoption, enhancement, and retirement.
Qualifications & Experience- 3+ years of experience in a Business Systems Analyst, Solution Consultant, Product Owner, or related role.
- Strong experience with requirements gathering, stakeholder management, and solution design.
- Knowledge of Power Platform, Microsoft 365, Microsoft Copilot and Microsoft Purview is highly desirable.
- Excellent communication and facilitation skills, with the ability to engage both business and technical audiences.
- Experience working in pre-sales, consulting, or solution envisioning is a plus.
- Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), preferred.
