Childrens Healthcare of Atlanta

Senior Server Admin

Childrens Healthcare of Atlanta • $100K — $120K *
Atlanta, GA 30349In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10 years in technical support in a microcomputer environment
  • 5 years supporting large, distributed Windows Server environments
  • 3 years in server virtualization with VMware, including multi-site deployments
  • 3 years managing enterprise anti-malware and data protection products, and using PowerShell for automation
  • Experience with load balancers and large Microsoft Exchange environments
  • Familiarity with ITIL service framework
  • Experience installing Microsoft applications in a network environment

Responsibilities

  • Design and administer network operating systems and servers
  • Develop and train critical operational processes and procedures
  • Provide third-level support to the technical support team
  • Perform technical analysis of network operating systems for capacity planning
  • Research and recommend new products based on organizational goals
  • Ensure compliance with guidelines set by management
  • Oversee implementation of data center hardware and software

Benefits

  • Work Monday-Friday with a day shift schedule
  • Regular worker status
  • Potential for ongoing training and professional development
  • Opportunity to mentor and guide junior system administrators
  • Ability to work in a dynamic environment with impromptu changes
Full Job Description
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).

Work Shift
Day

Work Day(s)
Monday-Friday

Shift Start Time
8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Job Description

Design and configures Windows-based server environment to support customer and project needs. Designs and configures Active Directory. Designs and configures server management applications to proactively monitor and patch. Designs and configures VMware hypervisor infrastructure.

Experience
  • 10 years of experience in a technical support position in a microcomputer environment
  • 5 years of experience in supporting a large, distributed Windows Server environment
  • 3 years of experience in server virtualization utilizing VMware, including multi-site deployments
  • 3 years of experience in installing/configuring/managing enterprise anti-malware and data protection products and using PowerShell for configuration management and task automation
  • 3 years of experience with load balancers, SQL deployment, Windows Internet Information Services and Windows Clustering (Windows 2008 and above), and large Microsoft Exchange environments, including creating and configuring group policy objects and monitoring and troubleshooting Active Directory replication in a distributed enterprise
  • Experience in an ITIL services framework
  • Experience in the use of Windows and Microsoft Office products, and installing Microsoft applications in a network environment
  • Experience in installing and configuring automated monitoring tools


Preferred Qualifications
  • 1 year of experience in healthcare data processing


Education
  • Associate's degree in Management Information Systems, Information Systems, related field, or equivalent technical training and experience


Certification Summary
  • Microsoft Certified IT Professional (MCITP), Microsoft Certified Solutions Expert (MCSE), or VMware Certified Professional (VCP), or equivalent experience


Knowledge, Skills, and Abilities
  • Advanced expertise with foundational networking principles, including DNS, DHCP, and Active Directory in a distributed enterprise
  • Understands technical environments in order to create and document processes and procedures
  • Strong project management skills
  • Well-developed organizational, written communication, and analytical skills
  • Strong interpersonal skills to interact positively and productively with teams across organizational lines, including administrative/executive staff and patient care systems users
  • Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities
  • Available 24/7 for issues and problem escalations


Job Responsibilities
  • Designs and administers network operating systems, including configuration of servers, workstations, virtual hosts, terminal servers, access servers, firewalls, and third-party applications.
  • Develops and trains processes and procedures for critical operational activities.
  • Provides third-level support to technical support team.
  • Performs technical analysis of network operating systems using diagnostic tools to enable growth capacity planning.
  • Researches and makes recommendations for new products based on current and projected goals.
  • Verifies network is run in accordance with guidelines set by upper management.
  • Oversees implementation of data center hardware and software to ensure proper system design.
  • Develops standards and documentation of all network operating systems.
  • Mentors other system administrators.
  • Responds to trouble tickets and systems alerts based on defined service level agreements.
  • Acts as subject matter expert to all infrastructure operations systems.
  • Monitors and remediates scheduled system maintenance jobs proactively.
  • Maintains current operating system/security patches and upgrades systems.
  • Provides user and desktop computer support in Active Directory.
  • Creates and maintains shared print queues.
  • Administers Microsoft Exchange environment.
  • Builds/provisions virtual machine templates.
  • Designs enterprise backup systems and daily processes.
  • Audits all infrastructure operations technology daily processes, addresses any gaps, and validates any remediation is successfully implemented.
  • Follows DCLM processes and standards.
  • Follows industry reference architectures and best practices in designing, implementing, and supporting infrastructure operations systems/technologies.
  • Follows, performs, and completes required change request processes and documentation.
  • Participates in P1 leadership escalation management when requested.


Primary Location Address

1575 Northeast Expy NE

Job Family

IT Architecture & Design

About Childrens Healthcare of Atlanta

Children's Healthcare of Atlanta (CHOA) is a pediatric healthcare system that provides a range of services to children and families in the Atlanta area. The system includes three hospitals, 27 neighborhood locations, and a network of more than 600 pediatric physicians. CHOA is committed to providing high-quality, family-centered care to its patients, and is recognized as one of the top pediatric hospitals in the country. The system's services include primary care, specialty care, emergency care, and more. CHOA is also involved in research and education, and is dedicated to improving the health and well-being of children everywhere.
Learn more about Childrens Healthcare of Atlanta
Size
13,000 employees
Industry
Healthcare
Founded
1997
* Ladders Estimates

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