Childrens Healthcare of Atlanta

Manager IS&T Program

Childrens Healthcare of Atlanta$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 7 years in healthcare/business IT, with 2 years in leadership role
  • Experience with project management software and healthcare/business packages
  • Project Management Professional (PMP) certification required
  • Bachelor's degree in Computer Science, Business, or related field
  • Expert in MS Project and MS Office Suite

Responsibilities

  • Drive IT projects to ensure outcomes are met, including leadership engagement and operational planning
  • Define and document implementation protocols, policies, and quality metrics
  • Manage assigned staff, including hiring, evaluating performance, and coaching
  • Execute roadmap/tactical plan for the Program and implement project management framework
  • Implement a communication strategy to raise Program awareness and highlight successes
  • Coordinate between Project Managers and ensure accurate program status documentation
  • Enforce documentation discipline for planning activity and status reporting

Benefits

  • Regular Monday-Friday work schedule from 8:00 AM to 5:00 PM
  • Opportunities for continued education and skill development
  • Mentorship focus to encourage team members' growth
  • Engagement with a diverse range of teams throughout the organization
  • Access to dynamic project environments that encourage adaptability and problem-solving
Full Job Description
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Work Shift
Day

Work Day(s)
Monday-Friday

Shift Start Time
8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Job Description

To provide strategic planning for technology and automation needs, taking a lead role in developing strategies that align with departmental goals, and building a strong effective team. Ensures project managers are directing, coordinating and controlling the lifecycles (scope, schedule, budget and deliverables) of multiple strategic projects within the Program to deliver the planned value to the strategic objectives.

Experience
  • Minimum of 7 years similar experience in a healthcare or business environment with at least 2 years of experience in a leadership role in an IT support organization
  • Broad experience with generally known project management software, commercially available healthcare and business software packages is required
  • Project Management Professional (PMP) certification is required


Preferred Qualifications
  • Excellent project management skills with a strong attention to detail and ability to organize other teams and adapt styles to meet the needs of each team
  • Demonstrates organizational, analytical and time management skills and display the following preferred aptitudes: communication, problem solving and conflict resolution
  • Ability to function in a dynamic environment subject to impromptu changes in schedules and priorities
  • Able to develop and maintain good working relationships and to interact positively and productively with teams across organizational lines, including administrative and executive staff
  • Experience in a matrix environment
  • Expert in MS Project and MS Office Suite


Education
  • Graduation from an accredited college with a degree in Computer Science, Business, or the knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job


Certification Summary
  • Project Management Professional (PMP) certification is required


Knowledge, Skills, and Abilities
  • Demonstrates excellent verbal and writing skills for executive communications, proposals and project reporting
  • Proven ability to develop and maintain good working relationships and to interact positively and productively with teams across organizational lines, including administrative and executive staff


Job Responsibilities
  • Drives IT projects and ensure outcomes are met to include leadership engagement, planning, and hiring, implementation strategy, and ongoing operational planning.
  • Takes and active role in defining, documenting, and ensuring that implementation protocols, policies, procedures, and quality metrics are adhere too.
  • Provides day to day management of assigned staff including hiring, terminating, defining goals, coaching, and evaluating performance, and to ensure staff is meeting and/or exceeding deliverables.
  • Execute against a roadmap/tactical plan for the Program and implement the key components of a common project management framework and competency.
  • Implement a Program communication strategy to drive awareness of the Program and the organizational value; provide a compelling reason to increase understanding and agreement; highlight successes to generate buy-in.
  • Oversees close coordination between Project Managers through regular updates to ensure Risk/Issues/Decisions/Action Item log documentation accurately supports Program status.
  • Ensures documentation discipline for all planning activity and status reporting.
  • Takes an active role in ensuring projects adhere to IS&T PMO methodology management protocols, procedures, and guidelines.
  • Provides oversight that includes but not limited to project management, strategic planning, system selection and operational planning. Acts as point of escalation for project managers and team members in providing these services.
  • Responsible for escalating issues and resource needs to IS&T leadership.
  • Handles multi-project interactions, interfaces, assessments, and related decisions while considering project priorities based on resources and funds.
  • Manages vendor resources, project accounting, subcontractors, and contract administration as assigned.
  • Responsible for all aspects of managing and leading a team including interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
  • Mentor team members to encourage personal and professional growth.
  • Encourage ongoing skill development by providing opportunities for continued education.


Primary Location Address

1575 Northeast Expy NE

Job Family

IT Project Management

About Childrens Healthcare of Atlanta

Children's Healthcare of Atlanta (CHOA) is a pediatric healthcare system that provides a range of services to children and families in the Atlanta area. The system includes three hospitals, 27 neighborhood locations, and a network of more than 600 pediatric physicians. CHOA is committed to providing high-quality, family-centered care to its patients, and is recognized as one of the top pediatric hospitals in the country. The system's services include primary care, specialty care, emergency care, and more. CHOA is also involved in research and education, and is dedicated to improving the health and well-being of children everywhere.
Learn more about Childrens Healthcare of Atlanta
Size
13,000 employees
Industry
Founded
1997

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