Salesforce

Senior Manager, Software Engineering - Authentication Platform

Salesforce$172K — $260K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 13+ years of software engineering experience, including 3-5 years in leadership roles
  • Proven expertise in Kerberos and identity protocols (SAML, OIDC, LDAP)
  • Experience managing high-availability systems in public cloud or hybrid environments
  • Familiarity with Java, Go, or C#, and experience with Kubernetes and CI/CD processes
  • Active proficiency with AI development tools and technical evaluation of AI outputs
  • Experience in assessing candidates on AI prompt formulation and multi-agent workflows

Responsibilities

  • Drive strategy and execution for the Authentication Platform across diverse environments
  • Provide technical leadership across multiple identity protocols, ensuring best practices
  • Guarantee reliability of core identity services, targeting high availability
  • Partner with security teams to implement Zero Trust principles for identity verification
  • Develop engineering teams to thrive in an AI-augmented environment
  • Oversee integration of AI tools into development processes and application of human judgment
  • Ensure architectural integrity and security practices, coaching engineers on AI-generated code

Benefits

  • Access to comprehensive benefits and resources to support work-life balance
  • Resources to help you perform at your best and accelerate your impact
  • Opportunities for professional growth and development in a cutting-edge environment
  • Encouragement for employees to shape their careers and explore their potential
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Software Engineering

Job Details

The Experience

The Authentication Platform Engineering Manager leads the team responsible for the core identity services that power Salesforce's production infrastructure, including Kerberos-based authentication, Time-based One-Time Password (TOTP), and Fast Identity Online 2 (FIDO2) systems. This role sits at the heart of our Production Identity and Access Management (IAM) stack, ensuring every access request across our global fleet is secure, authenticated, and resilient. You will manage a team of specialists who bridge legacy infrastructure protocols and modern, cloud-native identity standards to defend against sophisticated threats.

What You'll Actually Be Doing

  • Drive the strategy and execution for the Authentication Platform, ensuring these foundational services scale horizontally across diverse environments.
  • Provide technical leadership across a diverse protocol stack, from Kerberos and Lightweight Directory Access Protocol (LDAP) to modern WebAuthn/FIDO2 and TOTP implementations.
  • Guarantee the reliability of services that are foundational dependencies for the entire company, targeting high availability standards.
  • Partner with security architects to implement Zero Trust principles, ensuring the platform enforces strict adherence to least privilege and robust identity verification.
  • Develop each engineer's ability to work effectively in an AI-augmented environment, moving beyond tracking output to actively coaching growth into higher-level system design and architecture work.
  • Own how AI tools are integrated into the team's daily development cycle, including configuration, feedback loops, and the judgment calls about when human review is required to validate output.
  • Serve as the guardian of architectural integrity, security best practices, and technical standards as AI increases code volume, coaching engineers to critically audit AI-generated code for logic flaws, vulnerabilities, and performance issues.


You're Our Person If...

  • You have 13+ years of software engineering experience, including 3-5 years leading teams in high-pressure, infrastructure-centric environments.
  • You have proven expertise in Kerberos and identity protocols such as Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and LDAP.
  • You have experience managing systems with massive throughput and high-availability requirements in public cloud (AWS/GCP) or hybrid environments.
  • You're familiar with Java, Go, or C#, and have experience with container orchestration (Kubernetes) and modern continuous integration/continuous deployment (CI/CD) pipelines.
  • You have active, hands-on proficiency with AI development tools; full utilization is the baseline expectation, along with deep technical expertise sufficient to evaluate architectural integrity and make informed decisions about AI-generated output.
  • You have experience assessing candidates on their ability to formulate effective prompts, evaluate AI outputs, and orchestrate multi-agent workflows in addition to foundational technical skills.


Even Better If...

  • You have experience building or maintaining enterprise-grade Identity Providers (IdP) or Multi-Factor Authentication (MFA) platforms.
  • You understand hardware security modules (HSMs), public key infrastructure (PKI), and secure credential storage.
  • You have knowledge of how authentication systems meet Payment Card Industry (PCI), SOC2, or Health Insurance Portability and Accountability Act (HIPAA) requirements.
  • You have experience managing on-call rotations for high-visibility production services, and a track record of hiring and growing senior engineering talent.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $172,500 - $260,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

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Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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