American Express

Senior Manager, Amex Offers & Ads, Sales + Success

American Express$135K — $160K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong partner management and customer success background with a proven track record in driving commercial outcomes.
  • Strategic thinker with a consultative sales approach to identifying client needs.
  • Experience exceeding sales goals while consistently managing a dynamic partner pipeline.
  • Exceptional communication skills and executive presence for engaging with stakeholders at all organizational levels.
  • Quantitative skills for detailed analysis of data leading to actionable business insights and recommendations.
  • Ability to simplify complex technical concepts and confidently present to senior management both within and outside the organization.
  • Strong problem-solving, project management, and analytical capabilities with a meticulous attention to detail.

Responsibilities

  • Lead strategic partnerships with merchants to enhance engagement and revenue growth via Amex Offers/Ads.
  • Build an active pipeline and deliver tailored sales proposals to engage merchant advertisers.
  • Cultivate and nurture relationships with C-Suite executives of merchant advertisers to drive Amex Offers engagement.
  • Oversee all aspects of marketing and insights project planning, delivery, and performance measurement.
  • Leverage ad sales experience to identify and pursue new media advertising opportunities, expanding the merchant advertiser portfolio.

Benefits

  • Opportunities for professional development and career growth within a leading organization.
  • Dynamic work environment encouraging collaboration across various teams.
  • Access to industry insights and data to inform strategic decision-making.
  • Flexibility in project focus allowing for diverse work experiences.
  • Strong corporate culture prioritizing relationship-building and customer success.
Full Job Description
Job Description

This Senior Manager position is an advertiser-facing subject matter expert responsible for engaging in strategic-level discussions and end-to-end project ownership for Amex Offers engagements. The successful candidate will have experience building and managing a merchant and advertiser pipeline and driving the consultative sales process to identify growth opportunities and effectively develop merchant relationships within their respective portfolio.

A strong candidate should be able to leverage business insights to identify new and deepened partnership opportunities and develop strong relationships with senior level marketing, media and advertising contacts.

Responsibilities include drafting proposals, working with marketing execution specialists and present robust campaign performance analyses. This role requires focused collaboration both internally and externally across a variety of teams and business partners.

Responsibilities

Key Areas of Focus
  • Relationship Management: Lead strategic partnerships with merchants, with a focus on engaging new partners and driving revenue growth through Amex Offers/Ads
  • Consultative Selling: Build an active pipeline of opportunities and deliver compelling sales proposals to drive merchant advertiser engagement by utilizing consultative selling to assess needs, while leveraging industry & marketplace expertise
  • Business Development: Cultivate a robust network and multi-level C-Suite relationships with merchant advertisers to grow relationships and Amex Offers engagement
  • Marketing & Insights: Own end-to-end marketing and insights project planning, delivery, and measurement. Develop and deliver presentations to executives at merchant partners
  • Ad Sales Experience: Utilize experience in digital and media ad sales to identify and pursue new advertising opportunities, expand the merchant advertiser portfolio, and maximize revenue from Amex Offers/Ads engagements


Qualifications

Minimum Qualifications
  • Strong partner management and/or customer success experience, including a track record of success in nurturing existing relationships with internal and external clients that drive commercial outcomes
  • Strategic thinker with a consultative sales approach
  • Experience meeting and exceeding sales goals while managing an active pipeline of existing partners
  • Strong communication skills and executive presence with the ability to probe/diagnose merchant needs and propose real-time customized solutions across all levels of the organization, internally and externally
  • Effective quantitative skills that enable the analysis of data sets and generation of actionable recommendations with measurable value
  • Experience translating complex, technical information to a non-technical audience and confidently present to senior management both inside and outside the company
  • Strong problem solving, project management, analytical and presentation skills
  • Ability to multitask and prioritize across a portfolio of clients and projects, with high attention to detail
  • Prior experience in media sales or digital advertising


About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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