RAMP Holdings

Senior Manager, Deal Desk

RAMP Holdings$130K — $160K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in Deal Desk, Revenue Operations, or related roles
  • Deep expertise in pricing, deal structuring, and contracting
  • Experience supporting complex enterprise deals with Sales leadership
  • Proven leader or mentor for high-performing teams while also being hands-on
  • Strong analytical problem-solving skills and commercial judgment
  • Exceptional communication skills to influence stakeholders and leaders
  • Familiarity with AI tools like Claude Code for workflow automation

Responsibilities

  • Lead and mentor a small Deal Desk team while being hands-on
  • Own the Deal Desk function, collaborating with multiple departments
  • Structure creative commercial solutions to accelerate growth
  • Design approval frameworks and pricing policies for quick execution
  • Manage the end-to-end deal approval process using Salesforce and CPQ
  • Drive automation and process improvements in Deal Desk workflows
  • Use data to identify trends and enhance operational performance

Benefits

  • Flexible PTO
  • Health and wellness stipend
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance for employees in the US
  • 401(k) with employer match for US employees
  • Parental leave up to 16 weeks at 100% pay in the US
  • Fertility HRA for US employees (up to $10,000)
  • Relocation support to NYC or SF for US employees
  • Group retirement plans with employer match for Canadian employees
  • Private medical insurance through Freedom Elite for UK employees
Full Job Description
About the Role

We're looking for a Senior Manager, Deal Desk to own and evolve one of Ramp's most strategic go-to-market functions. You'll sit at the center of our commercial engine-partnering closely with Sales, Finance, Legal, Product, Revenue Operations, and Billing to help structure, approve, and execute Ramp's most important deals.

This is a highly cross-functional leadership role where you'll balance commercial creativity with operational rigor. You'll help Sales win competitive opportunities while protecting pricing discipline, improving scalability, and ensuring an exceptional customer experience. You'll own the operating model that governs how Ramp structures, approves, and executes commercial deals as we continue to scale.

This is a unique opportunity for an experienced Deal Desk leader who wants to own a function and shape the operating model behind one of the fastest-growing fintech companies.

What You'll Do
  • Lead and develop a small Deal Desk team while remaining a hands-on operator, supporting Ramp's most strategic and complex commercial opportunities
  • Own the Deal Desk function, partnering closely with Sales, Finance, Legal, Revenue Operations, Product, and Billing
  • Structure creative commercial solutions across pricing, contract terms, payment structures, and packaging that accelerate growth while protecting the business
  • Design and improve approval frameworks, pricing guardrails, commercial policies, and deal governance that enable the business to move quickly and consistently
  • Own the end-to-end deal approval process across Salesforce, CPQ, contracting, and downstream financial systems
  • Drive automation and process improvements across Deal Desk workflows, reporting, and quote-to-cash operations
  • Leverage data to identify trends, improve operational performance, and inform commercial decision-making
  • Build scalable playbooks, documentation, and enablement that improve consistency and help Deal Desk operate as a strategic partner to the business


What You Need
  • 6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Strategic Finance, Commercial Operations, or a related function, including experience supporting complex commercial transactions at a high-growth technology company
  • Deep expertise across pricing, deal structuring, contracting, approvals, and the quote-to-cash lifecycle
  • Experience partnering directly with Sales leadership on complex enterprise deals and non-standard commercial structures
  • Experience leading or mentoring high-performing team members while remaining a hands-on operator
  • Strong commercial judgment, analytical problem-solving skills, and a systems-oriented mindset
  • Exceptional written and verbal communication skills, with the ability to influence cross-functional stakeholders and senior leaders
  • Actively leverages AI tools as a core part of daily work, with hands-on experience applying tools like Claude Code to automate workflows, accelerate analysis, and improve decision-making


Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend


United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation support to NYC or SF (as needed)
Canada
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
  • Employee Assistance Program and virtual care through Lumino Health


United Kingdom
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay


Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

About RAMP Holdings

RAMP Holdings is a software company that provides video and audio search solutions to clients in various industries. The company was founded in 2008 and is headquartered in New York City. RAMP's products include a video platform, a media management system, and a transcription service. The company has worked with clients such as NBCUniversal, Fox News, and the PGA Tour.
Learn more about RAMP Holdings
Size
100 employees
Industry
Founded
2018

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