The Senior Benefits Administrator is responsible for the strategic administration, compliance, and continuous improvement of the organization's employee benefits programs. This role serves as a subject matter expert, ensuring programs are competitive, cost-effective, and compliant with all federal, state, and local regulations. The Senior Benefits Administrator partners closely with Human Resources, Finance, vendors, and employees to deliver high-quality benefits services and support. This position is located in Lynn, MA. It's full time M-F 8am to 4pm and is a hybrid role.
ESSENTIAL RESPONSIBILITIES:- Lead the day-to-day administration of all employee benefits programs, including medical, dental, vision, life insurance, disability, retirement plans, wellness initiatives, and other voluntary plans.
- Serve as the primary point of contact for employee benefit inquiries, providing timely and accurate information.
- Serve as escalation point for complex employee benefits issues.
- Manage and optimize relationships with benefits vendors, brokers, and third-party administrators to ensure smooth program administration.
- Oversee annual open enrollment process, including planning, communication strategy, system setup, and employee education.
- Analyze benefits utilization, trends, and costs; provide recommendations for program enhancements and cost containment strategies.
- Develop and maintain benefits policies, procedures, and documentation.
- Evaluate and recommend improvements to benefits processes.
- Manage employee enrollments, changes, and terminations in HRIS and benefits systems.
- Partner with Payroll and HRIS teams to ensure accurate deductions, reporting, and system integrations.
- Support audits, filings, and reporting requirements (e.g., Form 5500, nondiscrimination testing).
- Monitor industry trends and benchmark programs to ensure competitiveness.
- Assist in benefits budgeting and forecasting processes.
- Ensure compliance with applicable laws and regulations (e.g., ERISA, COBRA, HIPAA, ACA).
- Reconcile monthly benefit invoices and resolve discrepancies with vendors.
- Flexible to perform other related duties, as is reasonable.
JOB SPECIFICATIONS:- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
- 5-8+ years of progressive experience in benefits administration
- Strong knowledge of federal and state benefits regulations and compliance requirements.
- Experience managing open enrollment and working with benefits platforms/HRIS systems.
- Experience with self-funded health plans preferred.
- Advanced analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- High level of attention to detail and confidentiality.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
#hybrid
Salary 80k to 97k
M-F 8am to 4pm, hybrid
