The Project Manager - Clinical and Operational Innovation is responsible for managing complex projects that integrate data analytics, process improvement, and traditional project management. Reporting directly to the Manager of Program Management & Analytics, this position ensures projects meet objectives, deliver measurable value, and support operational and strategic decision-making across the organization. This role emphasizes on-site presence to build and sustain strong working relationships with internal and external stakeholders through in-person engagement.
Essential Responsibilities:- Leads and manages multiple complex projects and project teams from original conception through final implementation.
- Develops and maintains project plans, budgets, and schedules to ensure successful project execution and on-time, on-budget delivery.
- Defines project scope, goals, and deliverables in collaboration with leaders and stakeholders; tracks progress, and identifies/resolves issues related to the project.
- Utilizes business intelligence and data analytics to gather insights, drive data-backed decision-making, and improve operational efficiency.
- Designs, develops, and maintains data visualization dashboards using tools like Tableau to monitor key performance indicators (KPIs), track project benefits realization, and present complex information clearly to stakeholders.
- Applies advanced proficiency in Microsoft Excel for detailed data analysis, modeling, and reporting.
- Leads process mapping and workflow analysis to identify bottlenecks, inefficiencies, and opportunities for continuous improvement within operational and project delivery processes.
- Develops and implements standardized operating procedures (SOPs) informed by data insights to optimize processes and governance.
- Leads project team meetings, develops a clear vision of project objectives, and motivates the team to achieve peak performance.
- Acts as the central liaison and single point of contact for assigned projects, effectively communicating with and managing stakeholder expectations at all levels of the organization.
- Serves as a visible and accessible point of contact for stakeholders during all project phases.
- Conducts on-site observations, walk-throughs, and assessments as needed to support project success.
- Performs other duties as assigned.
Job Specification:- Bachelor's degree in a work-related discipline/field (e.g., Business, Data Science, Operations Management, Finance, or equivalent) from an accredited college is required. Master's degree highly desirable.
- Minimum of four (4) to six (6) years of progressive responsibility in project management or a related analytical/operations role.
- Minimum of two (2) to three (3) years of experience directly leading and managing complex projects and cross-functional teams.
- Proven expertise in data analysis, process mapping, and dashboard development.
- Advanced proficiency in Microsoft Excel and experience utilizing data visualization tools such as Tableau.
- Commitment to an on-site schedule with flexibility to adjust based on project phases and stakeholder needs.
- Strong interpersonal and communication skills, with comfort engaging stakeholders face-to-face.
- Demonstrated ability to analyze data, write analytical reports, make executive-level presentations, and lead high-stakes meetings.
- Certifications in Six Sigma, Lean, PMP, or Business Analysis (CBAP) are desirable but not required.
- Covid vaccine preferred.
