loanDepot

Project Manager

loanDepot$92K — $126K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science or related IT field preferred, or 3+ years of IT Project Management experience required.
  • Experience in the Mortgage or Financial Services industry preferred.
  • PMP certification or equivalent experience preferred.
  • Strong project risk management and planning skills required.
  • Excellent communication skills with the ability to engage various levels of stakeholders.

Responsibilities

  • Leads the entire lifecycle of IT technology projects across various service areas.
  • Oversees infrastructure and cloud migration projects, ensuring alignment with business objectives.
  • Develops, maintains, and communicates project plans, schedules, and budgets to stakeholders.
  • Tracks project milestones, key performance indicators (KPIs), and proactively addresses risks.
  • Coordinates cross-functional dependencies for enterprise-wide technology initiatives.

Benefits

  • Inclusive and collaborative company culture that values diversity.
  • Opportunities for internal growth and professional development, including tuition reimbursement.
  • Comprehensive benefits package including Medical, Dental, and Vision insurance.
  • Wellness program supporting mental and physical health.
  • Generous paid time off for all employees.
Full Job Description
Description

Position at loanDepot

Position Summary:

Responsible for planning, executing, and delivering technology projects across IT Desktop Support, IT Support Services, IT Enterprise Services, and IT Infrastructure & Operations. This role drives cross-functional coordination, ensures timely delivery, and aligns project outcomes with business objectives and IT operational standards.

Responsibilities:
  • Leads the full project lifecycle - initiation, planning, execution, monitoring, and closure - for technology projects spanning multiple IT service areas.
  • Oversees projects related to data center operations, network infrastructure, cloud migrations, and hybrid environment buildouts.
  • Leads projects involving enterprise applications, collaboration platforms, unified communications, and enterprise infrastructure services.
  • Develops and maintains project plans, schedules, budgets, resource allocations, and risk registers.
  • Defines project scope, objectives, and deliverables with stakeholders and technical leads.
  • Tracks milestones and KPIs, proactively identifying and mitigating risks and blockers.
  • Serves as the primary point of contact for project status, escalations, and executive reporting.
  • Responsible for communications across all teams and to the business.
  • Maintains project documentation including status reports, change requests, and lessons learned.
  • Manages projects related to endpoint deployments, hardware refresh cycles, imaging, and device lifecycle management.
  • Coordinates service desk tooling upgrades, ITSM platform enhancements, and support workflow improvements.
  • Drives initiatives to improve end-user experience, ticket resolution times, and support quality metrics.
  • Coordinates cross-team dependencies for enterprise-wide rollouts, migrations, and platform upgrades.
  • Coordinates infrastructure capacity planning, disaster recovery, and business continuity initiatives.
  • Supports server, storage, and virtualization projects in partnership with infrastructure architects.

Requirements:
  • Bachelor's Degree in Computer Science or related IT field preferred, or a minimum of three (3) + years' experience in IT Project Management or a similar field required.
  • Experience in the Mortgage or Financial Services industry preferred.
  • PMP certification or equivalent experience preferred.
  • Experience in project management planning and capacity techniques required.
  • Proven experience in project risk management required.
  • Strong organizational skills with the ability to manage multiple concurrent projects.
  • Analytical problem-solving and decision-making under ambiguity, with the ability to perform effectively during periods of high stress.
  • Collaborative leadership style with the ability to influence without direct authority.
  • Adaptability in a fast-paced, evolving technology landscape.
  • Results-oriented with a focus on delivery, quality, and continuous improvement.
  • Demonstrates knowledge and proficiency of project management techniques and software tools.
  • Excellent communications skills (verbal and written) with the ability to engage with all levels of management, line of business end-users and teams.
  • Effective organizational and time management skills.
  • Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
  • Ability to organize and prioritize work schedules on a short-term and long-term basis.
  • Ability to provide consultation and expert advice to management.
  • Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
  • Ability to deal with complex and difficult problems involving multiple facets and variables in non-standardized situations.

Why work for #teamloanDepot:
  • Competitive compensation package based on experience, skillset and overall fit for #TeamloanDepot.
  • Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
  • Work with other passionate, purposeful, and customer-centric people.
  • Extensive internal growth and professional development opportunities including tuition reimbursement.
  • Comprehensive benefits package including Medical/Dental/Vision.
  • Wellness program to support both mental and physical health.
  • Generous paid time off for both exempt and non-exempt positions.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $92,000 and $126,500. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.

About loanDepot

LoanDepot, sometimes stylized as loanDepot, is a Lake Forest, California-based holding company which sells mortgage and non-mortgage lending products. In 2015, the company claimed to be the second largest non-bank provider of direct-to-consumer loans in the United States. LoanDepot was founded in 2010 by entrepreneur Anthony Hsieh, who had previously founded mortgage companies LoansDirect.com which he sold to E*Trade, and HomeLoanCenter.com, which he sold to LendingTree. The company's products at the time included fixed rate, jumbo, FHA and home equity loans, in addition to more controversial adjustable-rate mortgages and negative amortization products. In November 2015, the company postponed a planned IPO, citing poor market conditions. In March 2017, the company introduced technology to automate the loan process, allowing customers to apply for a mortgage without talking to a loan officer. In January 2018, the company announced two products as part of its technology platform, now called Mello, a home improvement unit to allow contractors to offer financing to customers, and Mello Home, a platform to connect pre-approved buyers to realtors. In September 2019, the company partnered with Century 21 Redwood Realty to form a new mortgage platform for the mid-Atlantic area, Day 1 Mortgage. loanDepot went public on the New York Stock Exchange on February 11, 2021 under the ticker symbol LDI.
Learn more about loanDepot
Market Cap
$453.5 million
Industry
Founded
2010
5 Year Trend
+26.8%
NASDAQ

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