Leader, Quality Engineering, Governance & Enablement

Interac Corp.

$100K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Quality Engineering, Test Automation, or related technology leadership roles
  • Deep experience in Agile and DevOps environments at scale
  • Proven track record of establishing enterprise standards and governance models
  • Strong systems-thinking mindset focused on improving end-to-end delivery outcomes
  • Comfortable operating as a technology authority through influence, not control
  • Data-driven, outcome-oriented, and improvement-focused
  • Strong communicator able to align executives, delivery teams, and partners
  • Eligibility to work for Interac Corp. in Canada.

Responsibilities

  • Establish and own enterprise-wide Quality Engineering and Certification standards
  • Act as the authoritative voice on release readiness and quality health
  • Translate Agile principles into enforceable quality practices
  • Embed quality and automation expectations into the Enterprise Delivery Framework
  • Develop and execute a multi-year Quality Engineering strategy and roadmap
  • Own the technology certification lifecycle and production readiness model
  • Define and govern quality and automation KPIs

Benefits

  • Generous vacation and wellness days
  • Comprehensive employer-paid benefits coverage
  • Market-leading employer-funded RRSP program
  • Flexible hybrid work model for work-life balance
  • Access to free 24/7 employee & family assistance program
  • Pregnancy and parental leave top-up
  • Charitable donation matching with United Way
Full Job Description
Who You Will Work With:

The vacant Leader, Quality Engineering, Governance & Enablement role will report to the Head, Delivery Excellence and will operate as a senior technology leader within the Delivery Excellence organization. You will act as the enterprise authority for Quality Engineering, Certification, and Production Readiness, working collaboratively to ensure that Agile Ways of Working and the Enterprise Delivery Framework are applied consistently, pragmatically, and at scale across the technology organization.

What You Will Do:
  • Establish and own enterprise-wide Quality Engineering, Certification, and Production Readiness standards
  • Act as the authoritative voice on release readiness, quality health, and change risk
  • Ensure consistent interpretation and application of standards across products and platforms

Enterprise Delivery Framework
  • Translate Agile Ways of Working principles into clear, enforceable quality and testing practices
  • Embed quality, automation, and readiness expectations into the Enterprise Delivery Framework
  • Define and govern entry and exit criteria for build, test, certification, and release stages
  • Ensure teams can move fast without increasing operational or regulatory risk

Quality Engineering Strategy & Enablement
  • Develop and execute a multi-year Quality Engineering strategy and roadmap aligned to enterprise priorities
  • Lead the evolution of continuous testing and automation frameworks
  • Drive adoption of shift-left, automation-first quality practices
  • Standardize tools, patterns, and methodologies to improve efficiency and consistency

Certification, Readiness & Risk Discipline
  • Own the technology certification lifecycle and production readiness model
  • Establish and maintain change risk scoring and readiness assessment standards
  • Reduce defect leakage, post-release incidents, and late-stage surprises
  • Ensure release decisions are supported by evidence, data, and clear accountability

Metrics, Insights & Continuous Improvement
  • Define and govern quality, readiness, and automation KPIs
  • Use delivery data and post-release insights to drive systemic improvement
  • Partner with Delivery Performance and Architecture leaders to address recurring quality and stability issues
  • Shift the organization from subjective assessments to outcome-based quality measures

Leadership & Collaboration
  • Lead and develop a team of Quality Engineering, Automation, Certification, and Readiness leaders
  • Coach teams to think beyond testing towards engineering quality by design
  • Foster strong collaboration across Product, Engineering, Platform, and Operations
  • Champion a culture of standards, transparency, learning, and continuous improvement


What You Bring:
  • 10+ years of experience in Quality Engineering, Test Automation, or related technology leadership roles
  • Deep experience operating within Agile and DevOps environments at scale
  • Proven track record establishing enterprise standards, governance models, and delivery disciplines
  • Strong systems-thinking mindset focused on improving end-to-end delivery outcomes Leadership & Mindset
  • Comfortable operating as a technology authority through influence and credibility, not control
  • Data-driven, outcome-oriented, and improvement-focused
  • Strong communicator able to align executives, delivery teams, and partners
  • Passionate about building durable delivery systems, not hero-dependent execution
  • Eligibility to work for Interac Corp. in Canada in a full-time capacity.


What We're Offering:

The hiring range for this position will depend on factors such as skills, experience, and job-related knowledge, but Interac's commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
  • Generous vacation and wellness days to help you recharge
  • Comprehensive employer-paid benefits coverage for peace of mind
  • Market-leading employer-funded RRSP program to invest in your future
  • Flexible hybrid work model for better work-life balance
  • Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
  • Pregnancy and parental leave top-up to support growing families
  • Charitable donation matching with United Way to amplify your impact


Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

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