Salesforce

Lead Software Engineer - Enterprise Agents

Salesforce$172K — $260K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • A related technical degree or equivalent hands-on experience.
  • 8+ years in software development, focusing on Agent-based systems.
  • Strong fundamentals in data structures, algorithms, and distributed systems.
  • Proficient in at least one OOP language (Java, JavaScript, etc.).
  • Experience with SQL/NoSQL databases and API design.
  • Familiarity with cloud infrastructure and CI/CD practices.
  • Proficient in using AI tools for development.

Responsibilities

  • Architect, design, implement, and deliver production-grade software systems.
  • Write maintainable and well-tested code across services, APIs, and data layers.
  • Design orchestration patterns for AI Agent integration.
  • Maintain shared system context and ensure reliability in production.
  • Drive technical readiness for GA by closing architecture gaps.
  • Troubleshoot and resolve complex stack issues.
  • Mentor other engineers in software practices and Agent architecture.

Benefits

  • Wellbeing reimbursement
  • Parental leave
  • Adoption assistance
  • Fertility benefits
  • Flexible work schedule (in-person at least 10 days per quarter)
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

Lead Software Engineer — Enterprise Agents (Specialty Requirement)

IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FOR OPPORTUNITIES

Join our team building enterprise-grade AI Agents headed for GA in the coming months. We need a strong all-round software engineer who also brings deep, hands-on experience in production Agent architecture — someone who can operate across the full stack while specializing in Agent systems that enterprise customers rely on at scale.

Your Impact:
You'll own the architecture and delivery of production Agent capabilities under real GA timeline pressure — balancing speed with the reliability, security, and observability enterprise customers expect, while also contributing broadly across our backend and platform codebase.

As part of this role, you will:
  • Architect, design, implement, test, and deliver production-grade software systems — including Agent capabilities built for scale and enterprise reliability
  • Write high-quality, maintainable, well-tested code across services, APIs, and data layers, not just Agent-facing components
  • Design orchestration patterns where AI Agents integrate into human and system workflows securely and predictably
  • Build and maintain the shared system context — the explicit repository of design constraints, guardrails, and standards that keeps Agent behavior accurate and reliable in production
  • Drive the technical path to GA: define readiness criteria, close architecture gaps, and de-risk the timeline
  • Debug, troubleshoot, and resolve complex issues across the stack, from infrastructure to application logic
  • Critically evaluate code and Agent behavior (human- or AI-generated) for correctness, security, and performance
  • Participate in on-call rotation to keep services operational and highly available
  • Mentor others on both general software engineering practices and Agent architecture patterns
  • Present designs to internal/external stakeholders and review the designs of others
  • Collaborate cross-functionally with product, design, and other engineering teams to ship end-to-end features


Required Skills:
  • A related technical degree, or equivalent hands-on experience
  • 8+ years of professional software development experience, including production experience architecting and shipping Agent-based systems
  • Strong computer science fundamentals: data structures, algorithms, distributed systems, and API/service design
  • Deep knowledge of object-oriented programming and proficiency in at least one OOP language (Java, JavaScript, C++, C#, Ruby, Python)
  • Solid experience with databases (SQL/NoSQL), REST/GraphQL API design, and building scalable, secure backend services
  • Familiarity with cloud infrastructure, CI/CD pipelines, and modern software delivery practices
  • Proven experience with Agent orchestration frameworks, tool-calling patterns, and LLM integration in production environments
  • Strong understanding of the reliability, security, and observability requirements unique to enterprise-grade Agent systems (guardrails, evaluation, monitoring, failure handling)
  • Demonstrated AI-first engineering approach — fluent use of AI tools (Claude Code, GitHub Copilot, Codex, Cursor, etc.) in daily development
  • Advanced prompt engineering skills — precise, structured prompting and system-context design that makes Agent outputs reliable and production-ready
  • Excellent interpersonal skills and the ability to work with high autonomy under tight timelines
  • Office-Flex: Work in-person at least 10 days per quarter


Preferred Skills:
  • Prior experience taking an Agent product from build to GA at enterprise scale
  • Experience with Agile software development and test-driven development
  • Experience with large-scale, multi-tenant SaaS platforms
  • Track record as a top performer in current and past roles


Benefits & Perks:
Check out our — wellbeing reimbursement, parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information:
Check out our .

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

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Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
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