Salesforce

Senior/Lead Software Engineer, Developer Productivity (AI Tooling)

Salesforce$148K — $260K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in software design and delivery, focusing on full-stack applications and backend services.
  • Strong programming skills across frontend, backend, APIs, and distributed systems, particularly with Java, Python, Rust, C++, JavaScript/TypeScript.
  • Proven ability to transform ambiguous requirements into actionable software solutions from inception to deployment.
  • Exceptional communication skills for collaborating with engineers and stakeholders on technical decisions.
  • Experience leveraging AI tools for software development, demonstrating proficiency in using AI-driven coding assistants.
  • Advanced skills in prompt engineering for reliable AI output.
  • A relevant technical degree is required.

Responsibilities

  • Design and release full-stack features for AI Solutions products and related tools.
  • Construct backend APIs, data models, and user interfaces connecting AI usage with measurable outcomes.
  • Lead technical design efforts for AI integrations, translating requirements into scalable software.
  • Manage production quality by enhancing observability, reliability, and performance of deployed solutions.
  • Develop high-quality software using modern engineering practices, integrating AI as a key component.
  • Design complex systems for seamless AI and human collaboration, driving efficiency and innovation.
  • Evaluate both human and AI-generated code for accuracy, quality, and performance.

Benefits

  • A supportive work environment aimed at achieving work-life balance.
  • Access to advanced AI tools to enhance job performance and efficacy.
  • Opportunities for professional growth and development within a leading tech firm.
  • Involvement in innovative projects that leverage AI for increased productivity.
  • A culture that encourages redefining standards in technology and personal achievement.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

The Experience

The AI Solutions team in Technology & Product builds the products and platforms that help Salesforce engineers use AI coding tools safely, effectively, and measurably. Our work spans DevBar, AI usage telemetry, code attribution, budget governance, developer intelligence, and the integrations that make AI tools easier to adopt at Salesforce scale.

As a Lead Member of Technical Staff, you will design, build, and own full-stack product and platform capabilities across desktop applications, backend services, data pipelines, dashboards, and developer-facing integrations. You will help turn fast-moving AI developer productivity ideas into reliable software that thousands of Salesforce engineers can use every day.

What You'll Actually Be Doing
  • Design and ship full-stack features across AI Solutions products, including DevBar, AI metrics, AI attribution, Limits, and related developer intelligence surfaces.

  • Build backend APIs, data models, ingestion flows, dashboards, and user experiences that connect AI tool usage to outcomes engineers and leaders can act on.

  • Lead technical design for integrations with AI coding tools and internal platforms, turning ambiguous requirements into maintainable, scalable software.

  • Own what you build in production by improving observability, reliability, performance, and supportability as part of the software development lifecycle.

  • Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.

  • Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.

  • Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.

  • Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance.

You're Our Person If...
  • 6+ years of experience designing and building production software, including full-stack applications, backend services, developer tools, or internal platforms.

  • Strong programming skills and experience working across frontend, backend, APIs, data stores, and distributed system boundaries. (At least 2 of the following: Java, Python, Rust, C++, Javascript/Typescript)

  • Experience taking ambiguous product or platform requirements from design through implementation, testing, rollout, and production ownership.

  • Ability to communicate clearly with engineers and partners, make sound technical tradeoffs, and lead complex work across teams.

  • A demonstrated, genuine AI-first approach to engineering — using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor) to move faster, build fluency across the stack, and contribute well beyond your core specialty.

  • Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.

  • A related technical degree is required.

Even Better If...
  • Experience building developer tools, AI coding tool integrations, internal platforms, telemetry systems, or enterprise desktop applications.

  • Familiarity with React, TypeScript, Go, service APIs, event pipelines, analytics systems, or cloud and Kubernetes-based services.

  • Experience building self-service experiences, dashboards, plugin systems, command-line tools, or standard integration patterns for engineering teams.

  • Interest in AI developer productivity and helping engineering teams adopt AI tools in ways that are measurable, trustworthy, and scalable.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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