HTC Global Services

Lead Network Architect / Infrastructure Lead

HTC Global Services$100K — $130K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in network engineering or infrastructure architecture.
  • Hands-on expertise in L4 network architecture and troubleshooting.
  • Proficient in TCP/IP, DNS, DHCP, BGP, OSPF, EIGRP, and MPLS.
  • Strong skills with network devices like routers, firewalls, and load balancers.
  • Deep understanding of data center network design and high availability requirements.
  • Proven experience in managing complex network incidents and conducting root cause analysis.
  • Ability to develop network documentation and technical standards.

Responsibilities

  • Provide L4 network architecture and troubleshoot advanced network issues.
  • Design and enhance scalable data center and enterprise network infrastructure.
  • Support various network components like LAN/WAN, firewalls, and VPNs.
  • Manage L3 support for security and telecom escalations.
  • Evaluate and optimize network performance and reliability.
  • Lead investigations into complex network incidents and determine root causes.
  • Coordinate with vendors for network and infrastructure services.

Benefits

  • Supports a 24x7 critical operations environment.
  • Active involvement in high-impact, hands-on leadership.
  • Opportunities for technical guidance and mentoring of infrastructure engineers.
Full Job Description
Job Title: Lead Network Architect

Overview / Summary

Lead the design, support, and operational reliability of critical network infrastructure in a hands-on leadership role that combines network architecture, network security, telecom, vendor coordination, and infrastructure operations. This role provides L4 network expertise while remaining actively involved in a 24x7 critical operations environment.

Key Responsibilities
  • Provide L4 hands-on network architecture and advanced network troubleshooting.
  • Lead the design and improvement of scalable data center and enterprise network infrastructure.
  • Support LAN/WAN, routing, switching, firewalls, VPNs, IDS/IPS, load balancers, proxy servers, and telecom dependencies.
  • Provide L3 support for network security and telecom-related escalations.
  • Evaluate network performance, availability, risk, and optimization opportunities.
  • Lead root cause analysis for complex network and infrastructure incidents.
  • Coordinate with vendors for WAN/LAN, cabling, telecom, firewall, data center, and infrastructure services.
  • Create and maintain network diagrams, architecture documentation, configurations, and standards.
  • Provide technical guidance to other infrastructure engineers.
  • Support security awareness and secure infrastructure practices.
  • Participate in critical incident response and on-call escalation.

Required Qualifications
  • 10+ years of network engineering, infrastructure architecture, or senior infrastructure support experience.
  • L4-level network architecture and hands-on troubleshooting capability.
  • Strong experience with TCP/IP, DNS, DHCP, BGP, OSPF, EIGRP, MPLS, routing, and switching.
  • Strong experience with routers, switches, firewalls, load balancers, proxy servers, VPNs, IDS/IPS, and access controls.
  • Strong understanding of data center network design, high availability, and performance.
  • Experience leading complex network incidents and root cause analysis.
  • Experience creating network diagrams, standards, procedures, and technical recommendations.
  • Strong communication skills and ability to prepare reports or presentations for management.

#LI-Hybrid #LI-PS4 #Hiring

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Founded
1990
NASDAQ

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