Scotiabank

Fraud System application Specialist

Scotiabank$75K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in banking or financial services.
  • Experience with fraud detection and prevention systems.
  • Familiarity with industry regulations regarding fraud.
  • Demonstrated experience in enterprise application support and software development lifecycle.
  • Proficient with collaboration tools like Jira and ServiceNow.

Responsibilities

  • Champion a customer-focused culture to enhance client relationships.
  • Investigate and resolve intermediate-level technical issues to reduce business impact.
  • Apply incident management knowledge to effectively handle system issues.
  • Monitor enterprise banking and fraud systems using tools like Splunk and Dynatrace.
  • Gather and document technical requirements for system enhancements.

Benefits

  • Inclusive and collaborative work environment fostering creativity and success.
  • Access to tools and technology for superior customer experience creation.
  • Opportunity to learn from diverse industry leaders with top technology backgrounds.
  • Competitive total rewards package including pension matching and generous leave policies.
Full Job Description
Requisition ID: 259373

Team

The Fraud Technology Service Reliability team is responsible for production support for fraud applications on a global basis.

Description

The Fraud Systems Specialist is a key member of the Global Fraud Technology Service Reliability team, responsible for ensuring the stability, performance, and reliability of critical fraud detection and prevention systems.

The role's primary mandate is to provide intermediate-level technical expertise and production support for fraud applications. This involves investigating and resolving complex system issues, collaborating with business and technology partners to translate requirements into effective solutions, and participating in the full software development lifecycle.

The specialist will contribute to the design and implementation of system enhancements, maintain comprehensive technical documentation, and use data analysis to support problem-solving and proactive system monitoring.

Is this role right for you? In this role, you will:

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Investigate, analyze, and resolve intermediate-level technical issues and system problems to minimize business impact.
  • Apply a strong understanding of incident management and triaging processes to effectively respond to and resolve system issues.
  • Provide foundational support for fraud applications, including system integration within enterprise environments.
  • Monitor enterprise banking and fraud systems using tools like Splunk and Dynatrace to ensure stability and identify potential issues.
  • Liaise between business stakeholders and technical teams to translate business needs into technical requirements.
  • Gather, analyze, and document business and technical requirements for system enhancements and projects.
  • Contribute to the design, development, and implementation of technical solutions to meet business objectives.
  • Apply working knowledge of the Software Development Life Cycle and release management processes to support system changes and deployments.
  • Provide technical expertise and guidance to stakeholders and team members on fraud system capabilities and support.
  • Create and maintain clear technical documentation, process models, and system reports using tools like Confluence.
  • Apply basic knowledge of automation or scripting to improve operational efficiency.
  • Collaborate with cross-functional teams, including engineers, architects, and business users, to deliver project goals.
  • Integration/Continuous Deployment pipelines, and cloud environments.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

  • 5+ years of experience within the banking or financial services industry is required.
  • Must have experience with fraud detection and prevention systems and processes.
  • Familiarity with financial industry regulations and compliance standards related to fraud.
  • Demonstrated experience with enterprise-level application support and software development lifecycle.
  • Experience using collaboration and tracking tools like Jira and ServiceNow to manage tasks, incidents, and project progress.


Required Technical Skills

  • Leverage foundational knowledge of ETL processes, Java, and Azure to support application functions and infrastructure.
  • Utilize data analysis skills and tools such as Power BI, SQL or Python to support problem-solving and solution design.
  • Operate with a familiarity of DevOps practices, Continuous


What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to create beautiful customer experiences.
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
  • We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), generous vacation, personal & sick days, maternity leave top-up, parental leave and much more.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

Similar Jobs

More Jobs at Scotiabank

More Finance & Insurance Jobs

Find similar Fraud System application Specialist jobs: