Lead daily food service operations at Butler Hospital in Providence, RI. The Food Operations Manager 3 oversees patient dining, retail, and catering services, ensuring exceptional quality, safety, compliance, and customer satisfaction.

Manage frontline teams, drive operational efficiencies, and support financial performance. Partner with hospital leadership to enhance the dining experience while developing staff and fostering a culture of service excellence.

About the job

Join a leadership role responsible for overseeing on-site food service operations and delivering consistent, high-quality service outcomes. This position drives operational performance, safety compliance, financial results, and long-term client success through hands-on leadership and strategic execution.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $81685 - $105710

What's in it for you

• Lead a high-performing team that directly influences client satisfaction and daily service experiences.
• Drive operational excellence across food quality, safety, and service delivery.
• Manage high-volume dining operations with ownership of financial and performance outcomes.
• Champion sustainability initiatives and culinary standards that elevate the dining experience.
• Build trusted client partnerships while delivering on contractual commitments.
• Gain professional growth through responsibility for people leadership, planning, and execution.

What you'll bring

• Experience leading, training, and developing on-site food service teams.
• Knowledge of HACCP standards, regulatory requirements, and high-volume dining environments.
• Hospitality-focused approach centered on service quality and guest experience.
• Experience developing and executing operational and strategic plans aligned with client objectives.
• Creative mindset supporting culinary innovation, sustainability, and continuous improvement.

Requirements

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience: 3 years
• Related Experience: 3 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.