Engagement Director

Future Secure AI

$160K — $200K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 15 years of professional work experience required
  • 8+ years experience at a top-tier consulting firm or in software product delivery preferred
  • Strong foundation in value creation and strategic analysis
  • Familiarity with technology teams and agile methodologies, AI concepts
  • Ability to translate complex client issues into actionable solutions
  • Experience engaging with senior executives effectively

Responsibilities

  • Work with senior stakeholders to identify opportunities for AI automation and improvement
  • Own the end-to-end customer engagement process
  • Shape value drivers and success metrics for AI Co-Workers
  • Act as the trusted advisor for customer engagements
  • Be accountable for delivery outcomes, pace, and quality

Benefits

  • Competitive salary
  • Performance incentives
  • Equity participation
  • High-growth environment
  • Direct influence over AI design and deployment without bureaucracy
Full Job Description
About The Role

Engagement Directors are senior engagement leaders with a strong strategy and value creation background. Engagement Directors own the design and delivery of AI Co-Workers and support the overall relationship with enterprise clients. It is their role to ensure that, once deployed, the AI Co-Workers deliver the value and ROI originally agreed to with the customer. This role is well suited to candidates that have deep experience in software Product Delivery and/or senior alumni from strategy consulting firms (Director or early Principal levels) who want to move from strategy and analytics into hands-on AI delivery with real accountability.

What you will do
  • Work directly with senior customer stakeholders to understand their existing journey with AI and identify the highest-value constraints, decisions, or processes that AI can automate, augment, or improve. You will translate customer strategic intent into concrete AI Co-Worker solutions.
  • Own customer engagements end-to-end, from early problem definition and value framing through scoping, build and production deployment of AI Co-Workers.
  • Shape value drivers, success metrics, and roadmaps, ensuring AI Co-Workers are designed around customer business outcomes and built to meet compelling ROI targets.
  • Act as the senior FSAI representative for customer engagements, serving as a trusted advisor on both value creation and delivery execution.
  • Operate as an owner, not an advisor, accountable for outcomes, pace, and quality.

What you will bring

We are particularly interested in candidates with:
  • Minimum 15 years of professional work experience
  • Preference for candidates that come with 8+ years experience at a top-tier consulting firm or with software product delivery experience
  • Strong and proven foundation in value creation, problem structuring, and strategic analysis
  • Comfort working with technology teams, the agile methodology and AI concepts, even if not hands-on coding
  • Experience translating ambiguous client problems into executable solutions
  • Confidence working with senior executives and leading complex discussions

Why Future Secure AI

We are a high-growth company building AI Co-Workers that go into production and deliver measurable client outcomes. This role offers end-to-end delivery accountability, senior influence without large-firm bureaucracy, and a direct stake in how AI is designed and scaled across North America. We provide a competitive salary, performance incentives and equity participation.

Disclaimer: We do not wish to be contacted by recruitment agencies. Our hiring process is managed in-house and the best way for candidates to express interest is by applying with your resume through our company website.

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