Salesforce

Employee Success People Consultant Manager - Analytics & Operations

Salesforce$117K — $177K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in HR or employee success roles
  • Proficient in Google Drive (Sheets and Slides), Workday, and Tableau
  • Strong analytical skills to present data insights
  • Exceptional organizational and program management skills
  • Excellent communication skills for executive presentations
  • Ability to support a fast-paced, diverse, and multicultural environment
  • Knowledge of staffing, compensation, talent management, and HR best practices

Responsibilities

  • Provide operational and analytical support to ESBPs using data for strategic initiatives
  • Monitor employee satisfaction trends and use HR analytics for decision-making
  • Support digital transformation through AI and process improvement
  • Lead ES programs and track objectives and timelines to ensure success
  • Coordinate communication and streamline processes with digital tools
  • Prepare meetings, agendas, and track action items for program execution
  • Manage project governance and maintain accountability among stakeholders

Benefits

  • Time off programs
  • Medical, dental, and vision coverage
  • Mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k) plan
  • Employee stock purchasing program
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

We are seeking a U.S. based Employee Success People Consultant (ESPC) to join our ES organization. This role will have significant scope and impact, partnering closely with ES teams including ESBPs, COEs, People Services & Operations (PS&O), Reward Partners and more to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization. This role will provide dedicated support to ESBPs supporting our Chief Revenue Officer and the global sales organization. This role will focus on org health reviews, org changes, promotions, talent reviews, performance reviews, employee experience surveys, and more. The ideal candidate loves data, knows how to build narratives, and possesses extremely strong operational savvy. They excel in a fast-paced and ever-changing environment, is strategic and proactive, and is looking to work with a strong ES Organization.

Responsibilities:

  • Provide operational and analytical support to the ESBPs with quantitative and qualitative data in support of strategic ES programs and initiatives for the CRO.

  • Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions.

  • Support digital transformation efforts through use of AI, Agents, UAT and continuous improvement of our processes.

  • Partner with ESBPs, Centers of Excellence (COEs) and global partners to help deliver seamless human resources processes, programs and insights across the organization.

  • Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives.

  • Manage program communications channels and infrastructure, identifying opportunities to automate and streamline communications through AI and digital tools

  • Coordinate across program workstream leaders, executives, and cross-functional stakeholders, preparing leadership updates, risk summaries, recommendations, and decision materials

  • Prepare and facilitate program meetings, including agenda development, decision tracking, action-item management, and stakeholder follow-up

  • Manage and coordinate across governance structures, RACI frameworks, and reporting cadences, ensuring accountability and alignment across stakeholders

  • Executes on continued reshaping, growth, acquisition, reorganization, etc.

  • Creates tools, templates and resources for consistent service delivery at scale across a global team.

Requirements and Key Skills:

  • Ability to collect, assimilate, analyze, and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software, Workday, and Tableau.

  • Ability to take trends and data, connecting the dots and translating them into key insights and presentable themes.

  • Exceptional organizational and program management skills with strong attention to detail and execution excellence

  • Excellent written and verbal communication skills, including the ability to prepare executive-level presentations, updates, and recommendations

  • Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment.

  • Demonstrated ability to be a self-starter and proactive.

  • Comfortable navigating ambiguity, driving clarity, and managing competing priorities in fast-paced environments

  • Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data.

  • Ability to ramp up quickly, recognize Salesforce's unique culture and proactively help identify issues/areas of development.

  • General knowledge of employment policies and practices.

  • Knowledge of staffing, compensation, and talent management best practices.

  • Prior exposure to workforce planning, go-to-market operations, annual planning cycles, or large-scale business transformations is advantageous


Requirements - Education & Experience:

  • Bachelor's degree or equivalent relevant experience

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.



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ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

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