Salesforce

Employee Success People Consultant Manager - Analytics & Operations

Salesforce$117K — $177K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in analytical and operational HR roles
  • Strong data analysis skills using tools like Google Sheets, Workday, and Tableau
  • Exceptional organizational and program management abilities
  • Proficient in creating executive-level presentations
  • Ability to work in a fast-paced, multicultural environment
  • Proactive and self-starter with a knack for navigating ambiguity
  • Understanding of HR practices, staffing, and talent management

Responsibilities

  • Provide analytical support to ESBPs with data for strategic initiatives
  • Monitor employee satisfaction and turnover trends, leveraging HR analytics
  • Drive digital transformation initiatives with AI tools and process improvement
  • Collaborate with ESBPs and COEs to ensure effective HR processes
  • Lead ES program projects, managing timelines and objectives
  • Streamline communications with digital tools and automation
  • Coordinate with stakeholders to prepare updates, risk summaries, and recommendations

Benefits

  • Opportunities for professional development and training
  • Health, dental, and vision insurance
  • Flexible work arrangements
  • Retirement savings plan with company match
  • Employee wellness programs
  • Diversity and inclusion initiatives
  • Generous paid time off policy
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

We are seeking a U.S. based Employee Success People Consultant (ESPC) to join our ES organization. This role will have significant scope and impact, partnering closely with ES teams including ESBPs, COEs, People Services & Operations (PS&O), Reward Partners and more to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization. This role will provide dedicated support to ESBPs supporting our Chief Revenue Officer and the global sales organization. This role will focus on org health reviews, org changes, promotions, talent reviews, performance reviews, employee experience surveys, and more. The ideal candidate loves data, knows how to build narratives, and possesses extremely strong operational savvy. They excel in a fast-paced and ever-changing environment, is strategic and proactive, and is looking to work with a strong ES Organization.

Responsibilities:

  • Provide operational and analytical support to the ESBPs with quantitative and qualitative data in support of strategic ES programs and initiatives for the CRO.

  • Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions.

  • Support digital transformation efforts through use of AI, Agents, UAT and continuous improvement of our processes.

  • Partner with ESBPs, Centers of Excellence (COEs) and global partners to help deliver seamless human resources processes, programs and insights across the organization.

  • Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives.

  • Manage program communications channels and infrastructure, identifying opportunities to automate and streamline communications through AI and digital tools

  • Coordinate across program workstream leaders, executives, and cross-functional stakeholders, preparing leadership updates, risk summaries, recommendations, and decision materials

  • Prepare and facilitate program meetings, including agenda development, decision tracking, action-item management, and stakeholder follow-up

  • Manage and coordinate across governance structures, RACI frameworks, and reporting cadences, ensuring accountability and alignment across stakeholders

  • Executes on continued reshaping, growth, acquisition, reorganization, etc.

  • Creates tools, templates and resources for consistent service delivery at scale across a global team.

Requirements and Key Skills:

  • Ability to collect, assimilate, analyze, and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software, Workday, and Tableau.

  • Ability to take trends and data, connecting the dots and translating them into key insights and presentable themes.

  • Exceptional organizational and program management skills with strong attention to detail and execution excellence

  • Excellent written and verbal communication skills, including the ability to prepare executive-level presentations, updates, and recommendations

  • Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment.

  • Demonstrated ability to be a self-starter and proactive.

  • Comfortable navigating ambiguity, driving clarity, and managing competing priorities in fast-paced environments

  • Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data.

  • Ability to ramp up quickly, recognize Salesforce's unique culture and proactively help identify issues/areas of development.

  • General knowledge of employment policies and practices.

  • Knowledge of staffing, compensation, and talent management best practices.

  • Prior exposure to workforce planning, go-to-market operations, annual planning cycles, or large-scale business transformations is advantageous


Requirements - Education & Experience:

  • Bachelor's degree or equivalent relevant experience

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

SEARCH SALESFORCE JOBS

Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

Similar Jobs

More Jobs at Salesforce

More Business Services Jobs

Find similar Employee Success People Consultant Manager - Analytics & Operations jobs: