Director, Global Channel Programs - hybrid role based in Lexington, MAOverviewMimecast is seeking a Director, Global Channel Programs to develop and lead a comprehensive reseller partner program strategy aligned with our Partner First company strategy. You'll collaborate across Partner Sales, Operations, IT, Marketing, Services, Customer Success, Sales Enablement, Product, Legal, and Finance to build scalable programs that strengthen the reseller experience and drive measurable business results. This role will also lead the continued evolution of our global channel capabilities, using partner feedback, analytics, and strategic planning to improve how we engage, enable, and grow with our reseller community.
What You'll Do- Develop and execute a comprehensive reseller partner program strategy aligned with Mimecast's Partner First company strategy
- Design, build, and manage scalable partner programs in collaboration with Partner Sales to increase reseller engagement and drive revenue growth
- Create partner program collateral, documentation, onboarding tools, and communications that streamline and improve the reseller experience
- Partner with Operations and IT to implement program strategy, reporting and analytics, system workflows, and operational governance
- Contribute to the Partner Enablement Certification & Badge Model, working with Partner Marketing, Services, Customer Success, and Sales Enablement to deliver sales training, product education, and enablement tools
- Lead the continuous improvement of reseller experiences and program capabilities through strategic roadmap development and partner insights
- Communicate partner programs, strategies, events, and updates internally to build awareness and alignment across the organization
- Engage reseller partners through Partner Advisory Councils, surveys, and direct outreach, translating feedback into meaningful program and process improvements
- Build and lead a high-performing team responsible for partner programs, enablement, communications, and MDF and incentive management
What You'll Bring- Deep experience leading reseller or channel partner programs, partner enablement, partner marketing, and business development in technology or SaaS environments
- A demonstrated record of designing, launching, and scaling innovative partner programs that deliver measurable business results
- Significant experience leading high-performing teams and complex, cross-functional initiatives across distributed organizations
- Strong strategic and analytical thinking, with the ability to translate business goals and partner insights into actionable program roadmaps
- The ability to conceptualize and clearly articulate new ideas, secure stakeholder buy-in, and build consensus across functions
- Exceptional written, verbal, presentation, and partner communication skills
- Strong relationship-building skills and the ability to collaborate effectively with internal teams and external reseller partners
- A self-motivated, solutions-oriented approach and the ability to thrive independently in a fast-paced environment with competing priorities
- Excellent time-management and multitasking capabilities, including comfort collaborating remotely with distributed teams
- A bachelor's degree; an MBA or another relevant advanced degree is preferred
The base salary range for this position is $156,000-$234,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.
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