THE OPPORTUNITY: Creative Operations Manager

REPORTS TO: Creative Director

LOCATION: Los Angeles, CA (in-office 4 days per week)

Headquartered in Los Angeles, CA with an office in New York, NY, Birdy Grey supports remote work for hybrid roles. This role is based in our Los Angeles office and requires in-office presence four (4) days per week. This role is not eligible for visa sponsorship. #LI-Onsite

Birdy Grey is looking for a highly organized Creative Operations Manager to be the operational backbone of our Creative team. This hybrid role blends office management, creative production, and project management. The right person is equally comfortable producing a photo shoot, building a project tracker, restocking the studio, and shipping an influencer package out the door. Youll bring calm, structure, and momentum to a fast-paced, creative environment, and partner closely with the Creative Director to keep the studio running and the work moving forward

SCOPE OF RESPONSIBILITIES:

• Own cross-functional communication across Creative, PD, TD, Marketing, and Post Production teams to ensure alignment on shoot dates, sample readiness, launch timelines, image handoffs, and production milestones
• Oversee day-to-day LA office operations including mail/packages, supplies, snacks, onboarding setup, parking passes, donations, and vendor coordination
• Manage all production-related sample coordination including requesting, tracking, organizing, prepping, steaming, and helping ensure color benchmarks and bulk-approved fabrics are delivered accurately and on time
• Support all photo and video productions (PDP, lifestyle, social, marketing, AI) from pre-production through execution
• Be hands-on during shoot days by assisting with styling, changing models, organizing looks, prepping racks, and maintaining efficient on-set operations
• Manage shoot asset workflows including shot lists, image uploads, Asana tracking, and image reviews to ensure all final imagery accurately represents the garment, color, fit, and overall product details
• Capture on-model and mannequin imagery for AI workflows using photography guidelines and iPhone capture standards
• Coordinate shoot logistics including models, vendors, props, locations, catering, staffing, schedules, and overall day-of production needs
• Manage shoot budgets, office and production expenses, contracts, invoices, W9s, and production-related documentation while helping ensure productions stay organized and on budget
• Coordinate model castings and help maintain organized talent/vendor relationships and records
• Collaborate closely with the Creative Director to execute creative shoots and support overall production planning
• Communicate editing notes, sample issues, and post-production feedback immediately following shoots
• Manage influencer, PR, UGC, donation, and general office-related shipments and package coordination as needed
• Own real wedding image outreach, organization, follow-through, rights management, and usage workflows
• Help improve and maintain organized, scalable creative production and operational processes while ensuring the office and studio environment remain organized and running smoothly

QUALIFICATIONS:

• 4-6+ years of experience in creative production, project management, studio management, office operations, or related fields
• Highly organized with strong attention to detail and follow-through
• Ability to manage multiple projects and shifting priorities in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• Comfortable balancing both creative production and operational responsibilities
• Familiarity with or interest in AI-assisted creative and production workflows preferred
• Experience in fashion, e-commerce, lifestyle, or startup environments preferred
• Familiarity with Asana, Google Suite, Slack, Dropbox, and production workflows preferred
• Positive, proactive, solutions-oriented mindset with willingness to jump into all areas of support as needed

WHY BIRDY GREY: BENEFITS & PERKS (for eligible Full-Time Employees)

• Competitive Compensation: Based on experience and performance + Annual Performance Bonus
• Healthcare Benefits: 100% employer covered medical dental & vision plans, 50% spouse and dependent medical coverage + access to One Medical + Mental Health Benefits
• Retirement: 401K + up to 4% match after 3 months
• Generous PTO: Flexible Open PTO Policy + 11 paid holidays
• Wellness: A monthly wellness day + monthly wellness stipend + summer Fridays
• Flexibility: Partial remote with a high level of autonomy and accountability
• Employee Discount: Free bridesmaid dresses + 50% discounts on Birdy Grey products
• Family Benefits: 3 months of paid parental leave
• Purpose: Join in the success of a high-growth, 80% women, minority founded, early-stage startup by driving performance and building out new processes

Highlights:

• Birdy Grey is #305 on Inc5000s List of Fastest Growing US Companies 2022
• #22 on BuiltIns Best Startups to Work for in LA
• Be part of a company innovating the $75B+ US wedding market (IBISWorld, 2019)
• Join a Women Founded Small Business blazing trails in the Bridal industry
• Birdy Grey is making waves on BuzzFeed, The Knot, Brides, People, Allure, PopSugar, Bustle and more
• Named #5 on LAs 50 Hottest Startups in 2020 by Pitchbook & Dot.LA
• Customers can participate in Birdy Greys giveback program with The Princess Project, a non-profit that provides prom dresses and accessories to teens in need

Additional Information

The Lead Announces the 2021 Foremost 50 List: The Annual Power List of High-Growth D2C Brands

Cult-favorite bridal brand brings $99 bridesmaid dresses to one-day pop-up in Plano

My wedding party wore thse $99 bridesmaid dresses from Birdy Grey and everyone looked amazing, proving you dont need to make anyone spend $400 on a dress theyll wear once