American Express

Analyst-Marketing

American Express • $80K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong analytical and problem-solving skills with experience in handling large datasets.
  • Proficiency in data visualization and analytics tools like Tableau and Excel.
  • Exceptional communication and collaboration skills to work across diverse teams.
  • Curious and adaptable nature with the ability to manage multiple priorities.
  • Experience in product management or related fields with knowledge of collaboration tools like JIRA or Confluence.
  • Interest or experience in AI and automation technologies.

Responsibilities

  • Source, analyze, and validate data to identify trends and actionable insights.
  • Translate data and business needs into reports, dashboards, and recommendations.
  • Support product initiatives in partnership with cross-functional teams.
  • Manage team tools and resources to enhance operational effectiveness.

Benefits

  • Opportunity to work on innovative product strategies and enhancements.
  • Cross-training opportunities with technology, operations, and compliance teams.
  • Exposure to emerging AI technologies and tools.
  • Collaborative work environment fostering continuous learning.
Full Job Description
Job Description

Reporting to the Product Business Architect, this role supports the evolution of the Global Dollar Card (GDC) product ecosystem through data-driven analysis, platform enablement, operational support, and cross-functional collaboration. The Analyst will support product strategy, platform enhancements, customer journey improvements, operational initiatives, and go-to-market activities by translating data, customer insights, and business needs into actionable recommendations.

The ideal candidate is analytical, proactive, and intellectually curious, with an interest in product management, technology, and emerging AI capabilities and the ability to work effectively across business and technology teams.

Responsibilities

    • Source, analyze, and validate data from multiple enterprise systems to identify trends, risks, opportunities, and actionable insights that support product initiatives, strategic projects, regulatory activities, and ongoing BAU needs.
    • Translate data, customer insights, and business needs into recommendations, reporting, dashboards, presentations, and business cases that support product and platform decision-making, leveraging AI resources.
    • Support product and platform initiatives in partnership with Product, Technology, Operations, Compliance, Servicing, and Field teams to deliver customer experience and capability enhancements, process optimization, go-to-market activities, testing, implementation, issue resolution, operational readiness, and broader business priorities.
    • Maintain and manage team tools, collaterals, and knowledge resources that improve governance, team effectiveness, operational transparency, and adoption of product and platform capabilities.


Qualifications

Minimum Qualifications:
  • Strong analytical and problem-solving skills, with hands-on experience sourcing, combining, validating, and analyzing large datasets and translating findings into actionable business insights.
  • Experience with data visualization, reporting, and analytics tools such as Tableau, Lumi, Excel, or comparable enterprise analytics platforms, with the ability to quickly learn and navigate new data systems and tools.
  • Strong communication and collaboration skills, with the ability to work effectively across business and technology teams, understand technical concepts, and communicate information clearly to diverse stakeholders.
  • Curious, proactive, and adaptable, with strong organizational skills and the ability to manage multiple priorities, navigate ambiguity, create structure, and contribute new ideas in an evolving environment.
  • Experience or exposure to product management, platform management, business operations, strategy, transformation, or similar cross-functional environments, with hands-on experience using collaboration, workflow, or knowledge management tools such as Confluence, SharePoint, Airtable, JIRA, or similar platforms.
  • Interest or experience in emerging technologies, AI, and automation, including using AI-enabled tools or workflows to improve productivity, decision-making, or operational effectiveness.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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