EXL Service

AI Architect

EXL Service$140K — $160K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Graduate in Computer Science.
  • Over 8 years of experience in data engineering or a related field.
  • Hands-on experience with Semantic Kernel and Microsoft Agent Framework.
  • Proficient in Python and Django for system orchestration.
  • Experience with Azure AI Services and Retrieval-Augmented Generation (RAG) techniques.

Responsibilities

  • Implement Model Context Protocol for tool integration.
  • Deploy microservices using OpenShift and containerization.
  • Enhance observability with Arize Phoenix and OpenTelemetry tools.
  • Utilize GitHub for CI-CD and manage DevSecOps vulnerabilities.
  • Integrate Redis Enterprise for caching and Azure APIM for rate limiting.

Benefits

  • Flexible work environment with remote options.
  • Professional development opportunities and training.
  • Access to cutting-edge technologies and platforms.
  • Collaborative and innovative team culture.
  • Health and wellness programs.
Full Job Description
JOB DESCRIPTION

Must-Have Skills

  • Semantic Kernel + Microsoft Agent Framework 6 hands-on experience refactoring SK plugins, planners, function calling, and memory to Agent Framework agents/workflows (this is the critical, hardest-to-source skill)
  • Python / Django 6 to rebuild the orchestration layer without breaking existing API contracts, RBAC, and permissions
  • Azure AI Services / RAG 6 Azure AI Search (hybrid retrieval, semantic ranking), Azure OpenAI (inference + embeddings), preserving retrieval, reranking, prompt assembly, and citation paths.

JOB RESPONSIBILITIES

High-Priority Skills

  • Model Context Protocol (MCP) 6 for tool/connector integration and the Intelligence Layer channel
  • OpenShift / containerization 6 to deploy migrated microservices on OCP
  • Observability & Evaluation 6 Arize Phoenix + OpenTelemetry instrumentation, agent/agentic-system registration, and RAG quality/eval validation to confirm parity
  • GitHub / CI-CD / DevSecOps 6 PR-based workflows and vulnerability remediation
  • Medium-Priority Skills
  • Redis Enterprise (caching/session state) and Azure APIM (gateway, rate limiting).

JOB QUALIFICATIONS

Graduate in Computer Science. 8+ years of experience in data engineering or related field.

Base Compensation Range: $140,000- $160,000

The posted range is the hiring range for this role 6 a subset of the broader range available to employees over time 6 and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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