Salesforce

Senior Director - Product Management

Salesforce$218K — $365K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in product management, particularly in infrastructure or cloud services.
  • Experience in managing and developing teams of 3-5+ product managers.
  • Deep technical expertise in cloud-native platform migrations and multi-tenant architectures.
  • Successful track record of cross-functional alignment in matrixed organizations.
  • Familiarity with enabling AI/ML workloads on cloud infrastructure.
  • Exceptional communication skills to convey complex technical concepts to executives.

Responsibilities

  • Own and execute the complete product strategy for the core infrastructure platform aligned with AI initiatives.
  • Collaborate with internal engineering and product teams to improve onboarding to HyperForce.
  • Drive the roadmap for multi substrate engagement with customers and partners.
  • Ensure the platform supports high-scale AI workloads across the enterprise.
  • Manage, hire, and mentor a team of product managers, promoting user-centric design.
  • Act as a liaison between engineering, internal partners, and business executives to facilitate integration.
  • Establish KPIs and metrics to evaluate product performance and reliability.

Benefits

  • Comprehensive benefits supporting work-life balance.
  • Access to resources that enhance personal and professional potential.
  • Opportunities to work with cutting-edge AI technology.
  • Encouragement toward transforming career trajectories.
  • A culture that fosters operational excellence and user-centric design.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Product

Job Details

The Experience:

We are seeking a strategic and execution-minded Senior Director of Product Management with a strong builder mindset to lead the vision, roadmap, and delivery of our core platform infrastructure. In this role, you will lead a high-performing team of product managers responsible for building the runtime platform for HyperForce - our AI-First, next generation, multi-substrate foundation for Salesforce.
As a pivotal leader in our Engineering & Infrastructure organization, you will bridge the gap between industry direction complex platform capabilities, internal engineering teams, and customer-facing experiences. You will define how Hyperforce powers both internal Salesforce operations and external customer-facing products-including serving as the foundational platform layer upon which our company's Enterprise AI initiatives run.

Responsibilities:
  • Strategic Vision & Roadmap: Own and execute the end-to-end product strategy for our core infrastructure platform, aligning platform capabilities with broader organizational and AI initiatives.
  • Internal Platform Adoption: Work closely with cross-functional internal engineering, operations, and product teams to streamline onboarding and migration onto Hyperforce.
  • Multi Substrate Customer engagement: Drive HyperForce multi substrate roadmap, customer and partner stakeholders to deliver on the multi substrate HyperForce vision.
  • Support cutting edge AI work: Ensure our platform architecture reliably supports high-scale, next-gen AI workloads and data services across the enterprise.
  • Team Leadership & Mentorship: Directly manage, hire, and develop a team of 3-5 Product Managers, fostering a culture of ownership, operational excellence, and user-centric platform design.
  • Cross-Functional Stakeholder Alignment: Act as the primary liaison between infrastructure engineering, internal partner teams, and business executives to ensure seamless cross-team integration.
  • Metrics & Operational Excellence: Establish KPIs, platform adoption metrics, and reliability benchmarks to measure product performance and velocity.

You're Our Person If:
  • 10+ Years in Product Management: Proven track record in a senior product leadership role within Infrastructure, Cloud Services, Enterprise Architecture, or Developer Platforms.
  • People Leadership: Experience directly managing and growing teams of 3-5+ Product Managers.
  • Platform & Infrastructure Expertise: Deep technical domain knowledge in cloud-native platform migrations, enterprise scale, multi-tenant architectures, and developer ecosystems.
  • Cross-Functional Influence: Demonstrated success leading large-scale internal alignment and migration efforts across matrixed engineering organizations.
  • AI Infrastructure Exposure: Familiarity with hosting, scaling, or enabling AI/ML workloads on cloud infrastructure.
  • Communication: Exceptional ability to translate complex, low-level technical infrastructure concepts into clear strategic visions for executives and internal partners.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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