Vice President, Technical Support Jobs in Boston, MA

Empower customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance product knowledge, and ensure a positive experience fo...

Join a team that's dedicated to advanced support for industrial control systems. As a key escalation point, you'll tackle complex issues, drive system stability, and mentor junior staff in a dynamic 2...

Lead the charge in defining and executing product strategies for Benefits, collaborating with cross-functional teams to drive innovation and deliver customer value through data-driven insights and aut...

Champion product security initiatives by leading a skilled team, architecting compliance frameworks, and managing incident response to enhance trust across all products and stakeholders...

Pioneer a secure software engineering culture by leading the Product Security Office. Drive compliance initiatives, manage incident response, and collaborate across teams to enhance product security t...

Champion the lifecycle management of released products, driving engineering changes and improvements while collaborating with cross-functional teams to ensure quality and compliance throughout product...

Innovate knowledge management strategies to enhance technical sales effectiveness, leveraging expertise to develop scalable resources and foster cross-functional collaboration, ultimately driving heig...

Shape the future of technology in healthcare by leading development efforts, leveraging AI tools, and ensuring high-quality digital deliverables across multiple platforms. Collaborate with creative te...

Lead our enterprise sales organization to drive revenue growth, shape strategy, and develop a high-performing team. Engage directly with customers on strategic opportunities while establishing effecti...

Join a team that's redefining IT leadership, ensuring robust security and operational excellence across global platforms while driving innovation and growth at scale through strategic technology solut...

Transform our technology landscape by leading infrastructure solutions, ensuring optimal performance, and safeguarding critical systems. Drive innovation through effective management of servers, stora...

Lead customer success initiatives by managing federal program delivery, ensuring seamless deployment, support, and renewal processes. Drive team performance and build strategic partnerships to enhance...

Drive efficiency and reliability by leading a team of Controls Engineers to enhance regional plant technology and optimize machine processes, ensuring consistent implementation of industry standards a...

Pioneer innovative solutions as a Senior Manager in Deployed Engineering, leading hands-on deployments and building a high-performing team. Collaborate closely with customers and internal teams to dri...

Unlock potential by leading the strategy and execution of hardware and support services for veterinary practices, driving P&L performance, vendor relationships, and cross-functional collaboration to e...

Lead the charge in transforming member support by defining strategy, enhancing team performance, and integrating AI solutions. Drive operational excellence while fostering a culture of empathy and acc...

Lead the charge in overseeing field installation activities, ensuring safety and quality while coordinating with project managers and stakeholders to drive successful project execution and adherence t...

Support clients by providing technical application assistance in Fixed Income and Derivatives. Collaborate with teams to resolve issues, enhance processes, and deliver high-quality service while maint...

Shape the future of client solutions by leveraging your technical expertise and business acumen. Collaborate with sales teams to design tailored solutions, deliver compelling presentations, and drive...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Lead the charge in shaping US regulatory strategies for rare disease products, ensuring compliance and fostering collaboration with FDA. Build a high-performing team and drive impactful regulatory ini...

Drive AI-powered product initiatives from strategy to execution, collaborating with engineering and design to create customer-centric solutions that enhance productivity and engagement while prioritiz...

Lead product marketing initiatives by crafting compelling messaging and strategies that drive customer engagement and adoption. Collaborate cross-functionally to ensure alignment and measure performan...

Delivery of innovative software solutions through advanced design and development, mentoring engineers, and leading agile methodologies in a dynamic environment. Elevate technical excellence and tackl...

Champion the resolution of complex technical issues for clients, leveraging expertise in Linux, networking, and cloud environments. Collaborate with teams to enhance service delivery and operational c...