Technical Support Manager Jobs in Seattle, WA

Lead the charge in customer escalation management during critical incidents, ensuring timely communication and effective coordination between customers and technical teams to maintain operational stab...

Lead global IT support operations across AMER, APAC, and EMEA, driving automation, AI troubleshooting, and ensuring seamless employee technology experiences in a high-performing 24/7 support environme...

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

Join a dynamic support team and act as a trusted advisor, delivering expert assistance on technical issues while enhancing customer satisfaction through innovation and collaboration with cross-functio...

Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Deliver end-to-end IT leadership while modernizing the tech landscape. Lead a distributed team and own critical systems to enhance productivity, streamline operations, and harmonize employee experienc...

Lead the charge in client relationship management, ensuring satisfaction and operational success through coordination and proactive communication across teams. Drive issue resolution, recommend servic...

Lead and optimize Federal Government programs, overseeing execution from planning to delivery. Collaborate with leadership to enhance operational efficiency and customer satisfaction while managing cr...

Join a team that's building and scaling robust IT systems to enhance user experience and streamline operations, while addressing complex technical challenges across corporate IT environments and drivi...

Deliver exceptional technical support for executives, managing technology needs, ensuring seamless operations and high confidentiality. This role requires strong expertise in IT environments and a com...

Drive resolution of complex technical issues for enterprise customers, ensuring high satisfaction through effective communication and accountability. Contribute to continuous improvement by leveraging...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Join a team that drives operational excellence in managed services engineering by leading cloud-focused teams, improving service performance, ensuring customer satisfaction, and enhancing team develop...

Unlock potential by leading on-site installation efforts, ensuring safety, quality, and efficiency in high-impact projects while coordinating with various stakeholders to meet schedule and execution s...

Drive sales enablement initiatives by designing and delivering engaging training programs, collaborating with cross-functional teams to enhance seller productivity and effectiveness across multiple bu...

Grow your career with a dynamic role that leverages technical expertise to drive customer success and maximize the value of cybersecurity solutions through effective adoption and stakeholder collabora...

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Strategize and optimize marketing technology architecture and integrations. Drive platform health and feature development while collaborating with cross-functional teams to build robust solutions that...

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Transform customer relations as a Technical Account Manager, ensuring success with our solutions. Collaborate across teams, resolve complex issues, and enhance customer experiences with our premier se...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...