Technical Support Manager Jobs in Charlotte, NC

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Grow your career with us as you play a key role in application support for critical financial services projects. Collaborate with teams to troubleshoot issues, ensure system reliability, and enhance p...

Join us to lead a team of 20 in delivering exceptional service operations support, focusing on order processing, vendor management, and continuous improvement to enhance the efficiency and quality of...

Drive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dyn...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Support executive leadership by delivering top-tier technical services and solutions. Lead a team dedicated to ensuring exceptional technology performance for C-Suite clients, enhancing their operatio...

Lead a dynamic team providing hands-on technical support to C-Suite executives. Ensure exceptional service through effective problem-solving and collaboration, driving operational excellence in a fast...

Drive operational excellence and customer satisfaction by leading a high-performing IT support team, enhancing delivery processes, and collaborating with vendors to provide innovative tech solutions f...

Empower our growing Service Desk team through effective leadership, ensuring high-quality support delivery, operational efficiency, and strategic growth alignment across the organization. Act as a key...

Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Join a team that's dedicated to optimizing operations and enhancing customer satisfaction globally. Lead a dynamic support team, streamline processes, and drive improvements that foster transparency a...

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Drive successful IT project delivery by leading cross-functional teams, managing budgets, and maintaining alignment with client objectives. Take ownership of project phases, ensuring timely communicat...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Manage complex AI-powered modernization projects in federal healthcare, overseeing cross-functional teams to ensure successful delivery of initiatives that enhance mission-critical systems and support...

Help us lead a high-performing team to deliver exceptional technology support. Manage Help Desk operations and third-party services, driving excellence in a fast-paced environment while enhancing proc...

Grow your career with a dynamic team leading software development efforts to enhance health care solutions. This role involves mentoring, setting technical direction, and fostering agile methodologies...